Ashley Torrez
Shelbyville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Activities Assistant
Shelby Farms Senior Living
Shelbyville, KY
05.2023 - Current
- Kept activities spaces organized, clean and tidy.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Monitored safety and cleanliness during activities.
- Participated in special events such as birthday celebrations, holiday parties.
- Assisted in the development of activity plans for residents on a weekly basis.
- Coordinated musical guests, movies and other types of resident entertainment.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
Shift Manager
Bojangles'
Shelbyville, KY
03.2022 - 05.2023
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Server
Bob Evans Restaurant
Louisville, KY
08.2017 - 11.2017
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
Caregiver
Sunrise Of Louisville
Louisville, KY
04.2016 - 09.2016
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
Daycare Assistant
A Wise Choice for Kids
Crestwood, KY
10.2015 - 06.2016
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Enforced rules to teach good manners and maintain safe environment.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Provided supervision and care to young children ranging from infants to pre-school age.
Shift Leader
Dickeys BBQ Pit
Louisville, KY
01.2015 - 09.2015
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Delegated tasks to employees and monitored activities and task completion.
- Assisted general manager with operations game plan and company initiatives implementation.
Party Coordinator
Mr. Gatti's Pizza
Louisville, KY
08.2013 - 10.2014
- Monitored inventory levels of supplies needed for upcoming events so that orders could be placed in time to meet deadlines.
- Managed staff members at events including servers, bartenders, DJs, security personnel. to make sure they were properly trained and performing tasks as required.
- Negotiated contracts with vendors to secure the best prices on materials and services needed for parties.
- Oversaw all aspects of setup and teardown of parties to ensure everything was done in a timely manner.
- Assisted with marketing efforts such as creating promotional material for parties or events being held by my company or clients I worked with directly.
- Communicated regularly with clients before, during and after events to address any questions or concerns they may have had about our services.
Chocolatier
Godiva
Louisville, KY
12.2011 - 05.2012
- Managed customer orders efficiently to meet deadlines and maintain customer satisfaction.
- Assisted in packaging and labeling finished products for sale or shipping purposes.
- Maintained a clean and organized work area to ensure food safety standards were met.
- Followed all health codes and regulations while producing chocolates.
- Trained new employees on proper techniques for making truffles, bonbons, bars.
- Made confections from molds and ordered ingredients from manufacturer.
- Ensured quality of chocolate products by monitoring the tempering process.
Education
High School Diploma -
Waggener High School
Louisville, KY06-2012
Some College (No Degree) - Medical Billing And Coding
DeVry University
Online Some College (No Degree) - Early Childhood Education
Western Kentucky University
Bowling Green, KYSkills
- Customer Service
- Inventory Ordering
- Process Improvement
- Program Development
- Documentation Skills
- Senior Activities Experience
- Event Planning
Timeline
Activities Assistant
Shelby Farms Senior Living
05.2023 - Current
Shift Manager
Bojangles'
03.2022 - 05.2023
Server
Bob Evans Restaurant
08.2017 - 11.2017
Caregiver
Sunrise Of Louisville
04.2016 - 09.2016
Daycare Assistant
A Wise Choice for Kids
10.2015 - 06.2016
Shift Leader
Dickeys BBQ Pit
01.2015 - 09.2015
Party Coordinator
Mr. Gatti's Pizza
08.2013 - 10.2014
Chocolatier
Godiva
12.2011 - 05.2012
High School Diploma -
Waggener High School
Some College (No Degree) - Medical Billing And Coding
DeVry University
Some College (No Degree) - Early Childhood Education
Western Kentucky University
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