Ashley Toscano
San Antonio
Summary
Clinical Coordinator with extensive experience at TSAOG, excelling in patient communication and care coordination. Bilingual and adept at enhancing clinic efficiency through meticulous documentation and regulatory compliance. Proven ability to manage high-stress situations while ensuring patient safety and comfort, fostering a positive healthcare experience.
Overview
5
5
years of professional experience
Work History
Clinical Coordinator
TSAOG Orthopedics
San Antonio, TX
04.2025 - Current
- Organize and manage patient care,scheduling appointments, following up on treatments, and making sure patients move smoothly between providers.
- Act as the main communicator between patients, doctors, nurses, and administrative staff-ensuring everyone is informed,and paperwork is accurate.
- They handle documentation, medical records, insurance processes, and make sure everything follows healthcare regulations and clinic policies
Physical Therapy Technician
TSAOG Orthopedics
3327 Research Plaza, San Antonio, TX 78235
12.2020 - Current
- Monitor patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assist with reception duties like scheduling patients and completing follow up calls.
- Take inventory on supplies and order more for office and patient rooms.
Medical Assistant
TSAOG Orthopedics
San Antonio, TX
08.2023 - 04.2025
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sales Associate
Burlington
San Antonio, TX
10.2020 - 12.2020
- Process transactions, as well as manage returns, exchanges and refunds in accordance with store policy.
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Greet customers and offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Southside High School
San Antonio, TX05.2020
Skills
- Bilingual
- Reception Support
- Patient Communication
- Patient Care
- Customer Experience
Timeline
Clinical Coordinator
TSAOG Orthopedics
04.2025 - Current
Medical Assistant
TSAOG Orthopedics
08.2023 - 04.2025
Physical Therapy Technician
TSAOG Orthopedics
12.2020 - Current
Sales Associate
Burlington
10.2020 - 12.2020
High School Diploma -
Southside High School