Service-focused, communicative and organized with frequent commendations for quality and efficiency. Meticulous in every aspect of required duties. Driven to successfully complete all required tasks with a positive attitude while striving to affect positive change in the lives of those encountered. Dynamic professional with strong interpersonal and communication skills. Experienced in mentoring peers and coordinating successful adoption events. Committed to enhancing animal welfare and fostering community relations.
Overview
23
23
years of professional experience
Work History
BFF Feline and Canine Kennel Peer Leader
North Shore Animal League America
Port Washington
10.2022 - Current
Monitored animals recovering from surgery and notified veterinarian of changes.
Supported animal health by keeping areas clean, neat and properly sanitized.
Assisted in placing animals with suitable adopters based on temperament and needs.
Transported animals to appointments both on campus and to off campus specialist.
Assisted in the acclimation of animals to changes both internally and externally.
Interacted with animals for photo shoots.
Vetted adopters through Implemented programs such as GRC, ImproMed, and FileMaker.
Imported images of animals through ImproView.
Educated new and current associates to adhere to NSALA policies and procedures.
Coordinated adoption events to promote animal placements in loving homes.
Facilitated communication between staff, volunteers, and community members.
Submitted progress reports and evaluations to senior management.
Developed effective strategies for helping peers complete tasks in a timely and efficient manner.
Mentored peers on proper animal handling.
Gave commendations to associates to encourage continued excellence.
Encouraged a safe environment by monitoring animal behavior and actively listening to feedback from fellow peers.
Personal Assistant
Alexis Blair
Garden City
02.2019 - 05.2022
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted in scheduling and transportation to and from appointments.
Facilitated relocation; including, but not limited to, hiring movers, obtaining adequate transportation, acquiring needed materials, and allocation of cost.
Appropriated daily activities to minimize physiological and psychological strain.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Worked closely with clinical staff to support therapeutic and behavioral plans.
At Home Hospice Aide
Sonja Mullinax
Spartanburg
08.2012 - 02.2017
Helped patients maintain dignity during difficult times.
Assisted terminally ill patients with bathing, grooming and dressing.
Moved patients carefully into different positions to promote better body alignment and comfort.
Measured vital signs, recorded data gathered and provided treatment assistance to nurses.
Assisted with daily needs, personal hygiene, dressing and facility transfers.
Helped with meal delivery, feeding and clean-up.
Reported patient changes to nurses or care team.
Assisted patients with hygiene, ambulation and range of motion exercises.
Maintained cleanliness and safety in common areas and patient rooms.
Advocated for patient needs and assisted in explaining complex concepts to promote informed decisions.
Restocked supplies and reported supply needs to personnel.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Arcadia Elementary School/ARCH Ministries
Converse College
Spartanburg
09.2012 - 08.2013
Utilized developing Spanish language and cultural skills to help K-5 students and families acclimate to corespondent curriculum and daily life at home and throughout the academic year.
Provided needed skills to achieve reading goals that may not be provided at home due to language barriers.
Interacted with students regularly to provide assistance to both educators and pupils alike.
Office Manager
Dr Edward Trimmier
Atlanta
05.2003 - 09.2007
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Used judgment and initiative in handling confidential matters and requests.
Implemented corporate or departmental policies, procedures and service standards in conjunction with management.
Created notices and advertisements for available vacancies on job seeker websites.
Reviewed files and records to obtain information and respond to requests.
Monitored payments due from clients and promptly contacted clients with past due payments.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Habitat for Humanity Volunteer
Austin Peay University
Clarksville
08.2004 - 05.2006
Raised funds for organization through community outreach initiatives.
Set up tables and chairs and unloaded necessary equipment to prepare for events.
Organized volunteer schedules and duties to maximize productivity.
Cultivated relationships and maintained regular communication with nonprofit agencies, schools and social service agencies to solicit community needs.
Met community outreach goals through lead generation and conversion.
Operated and maintained job site equipment safely and for maximum productivity.
Interacted with community youth to provide support, stability, and compassion to those less fortunate.
Education
Bachelor of Arts - Psychology
Converse College
Spartanburg, SC
Skills
AR/AP
Proper phone etiquette
Cash management experience
Coordination skills
Strong interpersonal skills
Accurate and detailed
Clean driving record
Perform well in high-demand, fast-paced environments