Ashley Turman
Greensboro,NC
Summary
To obtain a position with a company that will allow skills, experience and education to grow and advance. Motivated Customer Relations Representative with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Texas Roadhouse
08.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Hostess/Trainer
Logan’s Roadhouse
01.2020 - 08.2023
- Worked together with a team and sitting and serving the customer and checking on the tables periodically to see if anything else is needed
- Assisted in the To-Go’s
- Answered the phones and took the orders and bagged orders that have been called in and get them ready to take out to the cars
- Additionally, assisted with small groups as well as with parties or worked gatherings hosted at the restaurant location.
Service Associate
Home Depot
01.2019 - 01.2019
- Duties included assisting in both sales and paint and hardware departments
- Operated the cash register for sales
- Other duties included opening and closing of the facility and cleaning.
Customer Service
Tidal Wave
01.2018 - 01.2019
- Worked with a team opening and closing the carwash
- Assisted drivers with signing up for memberships and informing them of the different washes available and the monthly costs associated with that wash plan
- Assisted in directing the vehicles through the wash tunnel and drying and detailing of the vehicles.
Education
High School Diploma -
North East High School
McLeansville, NC06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Menu Memorization
References
- LaMicha Vinegar-Belcher, Educator – Guilford County Schools, (513) 377-7509
- Muingo Muthui, Nursing, (336) 640.1709
- Stacey M. Jenkins, Insurance Claim Processor, (336) 340-7738
Timeline
Server/Bartender
Texas Roadhouse
08.2023 - 07.2024
Server/Hostess/Trainer
Logan’s Roadhouse
01.2020 - 08.2023
Service Associate
Home Depot
01.2019 - 01.2019
Customer Service
Tidal Wave
01.2018 - 01.2019
High School Diploma -
North East High School