Ashley Tuten
Orange Park,USA
Summary
Adaptable professional with 14+ years of experience and a proven knowledge of food sanitation & safety, customer satisfaction, and complaint resolution. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager/Lead Server
WHITEYS FISH CAMP
05.2013 - Current
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Pay out and balance servers check outs for day
- Balance entire restaurants sales for day
- Key holder trusted to open and close restaurant
- Manage employees and ensure they have the assistance they need
- Manage kitchen wait times to keep employees running smoothly.
Deli Associate
WALMART
06.2012 - 04.2013
- Perform quality checks on products and parts
- Determine work assignments and procedures
- Complete production reports to communicate team production level to management.
Supervisor
ORANGE TREE
06.2010 - 04.2012
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Resolve customer complaints regarding food service
- Compile and balance cash receipts at the end of the day or shift
- Supervise and participate in kitchen and dining area cleaning activities.
Education
FSCJ -AA Program Graphic Design (Current) -
Jacksonville, FLCompleted coursework towards Associates of Science Nutrition science (04/2015) -
Jacksonville, FLSkills
- Excellent ability to adapt to difficult situations
- Detail oriented
- Time and project management
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Workload Management
- Staff Supervision
- Customer rapport
- Sales Strategies
- Customer Service
- Team Leadership
Credentials And Licenses
Food Handlers Certification
References
- Tara Lundin, Manager at Whiteys Fish Camp, (904) 509-0036
- Samantha DeShaw, Friend, (904) 254-3086
- Michelle Cook, Sherrif Clay county, Family, (904) 497-2445
Timeline
Assistant Manager/Lead Server
WHITEYS FISH CAMP
05.2013 - Current
Deli Associate
WALMART
06.2012 - 04.2013
Supervisor
ORANGE TREE
06.2010 - 04.2012
FSCJ -AA Program Graphic Design (Current) -
Completed coursework towards Associates of Science Nutrition science (04/2015) -
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