Ashley Vanklaveren B.S., CCMA
Santa Clarita,CA
Summary
Dedicated Medical Assistant with a proven track record at Smartclinic Urgent Care, enhancing patient satisfaction through efficient care and strong communication. Excelled in phlebotomy and patient-focused care, contributing to improved clinic operations. Demonstrated a strong work ethic and confidentiality, ensuring optimal patient outcomes and trust.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Smartclinic Urgent Care
05.2024 - Current
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared and administered medications and injections to alleviate patient symptoms.
- Performed EKGs, phlebotomy, wound care dressings, ear lavages, collected and prepared lab specimens and requisitions, glucose testing, and urinalysis.
- Obtained and documented patient medical history, vital signs, and chief complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Physician Shadowing
Physicians
06.2022 - Current
- Shadowed physicians of various specialties including Family Medicine, Internal Medicine, Intensive Care, Neurology, and Cardiology.
Henry Mayo Newhall Hospital
Emergency Department Volunteer
09.2019 - Current
- Completed over 400 hours of volunteering in the Emergency Department, Wound Care, and Women's Unit
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
- Supported hospital staff by changing bedding and assisting with meals.
- Provided support and companionship to patients in need of assistance.
Medical Assistant Intern
Accelerated Urgent Care
08.2023 - 09.2023
- Completed externship of 120 hours to apply learned skills to a medical work environment
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
- Performed EKG's, ear lavages, wound care, assisted in minor procedures, and prepared injections.
- Collecting and preparing specimens.
- Maintained a hygienic environment by diligently sterilizing instruments and disposing of biohazard waste according to established protocols.
- Demonstrated strong attention to detail when documenting patient information, ensuring accurate and complete records for use by healthcare providers.
Research Assistant
Kern Medical Hospital
04.2023 - 06.2023
- Conducted research in the Epilepsy Monitoring Unit, research was focused on patients who experienced seizures while being admitted
- Data collection
- Contacted patients to follow up on epileptic symptoms
- Analyzed various report
- Documented medication usage
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
Education
Bachelor of Science - Biology
California State University Bakersfield
Bakersfield05.2024
Medical Assistant Certification -
Liberty Career College
Bakersfield, CA08.2023
Skills
- Strong work ethic
- Patient-focused care
- Maintaining confidentiality
- Conflict resolution
- Strong communication
- Vital signs monitoring
- Clinical Documentation
- Electronic Medical Records
- Immunization Administration
- Phlebotomy
- Specimen collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR and AED Certified
Timeline
Medical Assistant
Smartclinic Urgent Care
05.2024 - Current
Medical Assistant Intern
Accelerated Urgent Care
08.2023 - 09.2023
Research Assistant
Kern Medical Hospital
04.2023 - 06.2023
Physician Shadowing
Physicians
06.2022 - Current
Henry Mayo Newhall Hospital
Emergency Department Volunteer
09.2019 - Current
Bachelor of Science - Biology
California State University Bakersfield
Medical Assistant Certification -
Liberty Career College
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