Ashley Vargas
Las Vegas,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Great team player and able to work in high volume environments. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
05.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes
- Ground beans for espresso shots according to individual customer specifications
- Operated cash registers to process customer payments
- Provided excellent customer service by responding to inquiries quickly and professionally
Ice Rink Receptionist
Fontainebleau
11.2024 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Walking guests to reserved amenities like cabanas and fire pits.
- Organized skates throughout the day to keep them stocked.
- Made sure guests have signed waivers and providing stamps when needed.
Pool Attendant
Fontainebleau Las Vegas
07.2024 - 11.2024
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Walked guests to amenities like cabanas and daybeds.
- Upsold amenities to upgrade.
Front Desk Receptionist
Sin City Performance
06.2023 - 07.2024
- Greeted customers warmly and made them feel welcome
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Assisted with scheduling appointments for clients and visitors
- Take any type of payments from customers
- Check in new and previous customers ensuring all paperwork is signed
- Keep desk and waiting area clean
- Deep clean front office and waiting area including, floors, desktops, bathrooms, etc
Lifeguard
The Mirage
07.2022 - 07.2023
- Monitored swimmers to ensure safety in the pool area
- Enforced all safety regulations and posted rules for patrons
- Responded quickly to medical emergencies in the pool area
- Kept clean and dirty towels separated and organized
- Stocked new towel bins
- Emptied dirty towel bins around pool area
Education
High School -
Penn Foster High School
Scranton, PAEMS Training Center of Southern Nevada
North Las Vegas, NVSkills
- Office Administration
- File Organization
- Customer Service
- Cash Handling
- Call Routing
- Multitasking
- Friendly and outgoing
- Team player
- POS systems
- Up-selling
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
Timeline
Ice Rink Receptionist
Fontainebleau
11.2024 - 01.2025
Pool Attendant
Fontainebleau Las Vegas
07.2024 - 11.2024
Barista
Starbucks
05.2024 - Current
Front Desk Receptionist
Sin City Performance
06.2023 - 07.2024
Lifeguard
The Mirage
07.2022 - 07.2023
High School -
Penn Foster High School
EMS Training Center of Southern Nevada
Food Handler Certification
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