Ashley Vasquez
El Paso
Summary
Enthusiastic Medical Assistant with one year of hands-on experience seeking a challenging role in a dynamic healthcare environment. Committed to delivering high-quality patient care and supporting efficient clinic operations. Eager to expand skills and contribute to a positive patient experience.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant
Primary Healthcare Physicians
El Paso
08.2023 - 08.2024
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Supported administrative tasks such as answering phones and responding to inquiries.
- Administered injections, medications and treatments as directed by the physician.
Customer Service Representative
Maxim Healthcare
El Paso
11.2023 - 01.2024
- Assisted clients with inquiries regarding healthcare services and insurance options.
- Managed incoming calls and directed them to appropriate departments for resolution.
- Maintained up-to-date knowledge of company policies, procedures, and healthcare regulations.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
CMA - Medical
Pima Medical Institute
El Paso, Texas 09.2023 - 08.2024
Skills
- Patient charting
- Medical terminology
- Injection administration
- Electrocardiography (EKG)
- Certified in basic life support (BLS)
- Venipuncture and phlebotomy
- Vital signs and examinations
- Procedure assistance
- Patient flow management
- Medical records confidentiality
Certification
- CPR
- BSL
- OSHA
- HIPPA
Timeline
Customer Service Representative
Maxim Healthcare
11.2023 - 01.2024
CMA - Medical
Pima Medical Institute
09.2023 - 08.2024
Medical Assistant
Primary Healthcare Physicians
08.2023 - 08.2024