Ashley Vasquez
Visalia,CA
Summary
Prepared to elevate customer service standards and streamline cash handling, backed by 8 years of dedicated experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cake Froster
Nothing Bundt Cakes
10.2021 - 12.2021
- Frost all cakes 8in 10in Bundt’s
- Frost Bundtlet’s and Buntini’s
- Prepare ticket orders accordingly
- Prepare/decorate custom orders
- Prepare/store/label cream cheese frosting
- Using FIFO method to transfer all cakes from chiller to fridge
- Keep fridge fully stocked
- Make boxes/labels for all cake order
- Assist with cleanup
- Prep for next day
Breakfast Attendant
Residence Inn by Marriott
02.2020 - 03.2020
- Prepare all breakfast items before opening
- Greet and small talk with guests
- Check and record Temperature fridge/freezer hot/cold foods
- Prepare hot/cold coffee
- Prepare waffle batter
- Make oatmeal
- Replenish all food
- Assist cook
- Re-Stock all food/beverages
- Assist/serve any guests that needed help
- Keep kitchen/lobby clean
- Prep for next day
- Clean up kitchen/lobby before clocking out
Accounts Representative
Rent A Wheel / Rent A Tire
05.2015 - 07.2017
- Greet all customers
- Ran front desk
- Assist with all administrative duties
- Answer/Transfer all incoming calls
- Sort Mail
- Use all office equipment
- Receive all proper documents before rental agreement approval
- Input all New Customers info into system
- Print & Read Rental Agreements
- Bank Runs/change fund
- Supply Runs
- Kept back office organized
- Applied payments to accounts in store/over the phone
- Reminder/Collection calls daily
- Filed/prepared Small Claims on severely delinquent accounts
- Assist Managers with any other duties
CSR - Customer Service Representative
CashMax Payday and Title Loan
08.2013 - 05.2015
- Assistant Manager
- Opened and Closed store
- Greeted all customers
- Make sure all proper documents were received before issuing payday loans
- Input all new customers into system
- Read and closed all payday loan agreements with customers
- Cash Handling, drawer and safe balancing
- Bank runs/deposits and change fund
- Order all supplies for store
- Kept front and back of store organized and clean
- Bill Pay
- Issued Money Orders
- Reminder/Collection Calls daily
- File Small Claims for severely delinquent accounts
- Trained new employees
Subway Sandwich Artist/Cashier
Subway
05.2006 - 12.2011
- Crew Leader/Opener
- Prepared all food for opening cut veggies, baked bread and cookies.
- Greeted all customers & prepared sandwiches
- Ran the cash register
- Bank Runs/change fund
- Cleaned front and back of store
- Re-stocked all food items
- Made weekly schedule
- Trained new employees
- Closed when necessary
Education
High school diploma - undefined
El Diamante High School
Visalia, CA06.2007
Skills
- Food service operations
- Cash handling expertise
- Food safety practices
- Cleaning and maintenance skills
- Front desk management
- Customer service strategies
- POS technology experience
- Assistant manager capabilities
- Shift oversight skills
- Meal prep techniques
- Communication effectiveness
- Loan processing abilities
Certification
Food Handler Certification
Timeline
Cake Froster
Nothing Bundt Cakes
10.2021 - 12.2021
Breakfast Attendant
Residence Inn by Marriott
02.2020 - 03.2020
Accounts Representative
Rent A Wheel / Rent A Tire
05.2015 - 07.2017
CSR - Customer Service Representative
CashMax Payday and Title Loan
08.2013 - 05.2015
Subway Sandwich Artist/Cashier
Subway
05.2006 - 12.2011
High school diploma - undefined
El Diamante High School