Ashley Vasquez
District Heights,MD
Summary
Customer-focused professional and business student with experience in high-end retail and fast-paced service environments. Passionate about providing exceptional customer care, maintaining professionalism, and creating positive experiences for people from diverse backgrounds. Known for strong communication skills, adaptability, and the ability to remain calm under pressure.
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Jolie Jewelry
Washington, District of Columbia
06.2019 - Current
- Resolved refunds, exchanges, and customer service issues to enhance customer satisfaction
- Delivered personalized service through meaningful customer interactions
- Supported diverse customers with patience and professionalism to foster positive experiences
- Adapted to fast-paced environments to meet customer needs promptly
- Scheduled and managed customer appointments
Sales Associate
Kate Spade
Oxon Hill, Maryland
08.2025 - 02.2026
- Greeted customers warmly and created a welcoming environment
- Ensured customers left satisfied with purchases and overall experience
- Promoted new arrivals and special offers, enhancing customer engagement and loyalty
- Assisted customers with personalized selections for special occasions
- Nurtured customer relationships through personalized follow-ups and product updates
- Maintained a clean, organized, and professional sales floor
Education
Business Student -
Prince George's Community College
High School Diploma -
Suitland High School
Skills
- Sales techniques
- Customer Service Excellence
- Client relations
- Appointment scheduling
- Effective communication
- Conflict Resolution
- Team Collaboration
- Dependable
- Multitasking
- Attention to Detail
- Critical thinking
- Goal oriented
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
Kate Spade
08.2025 - 02.2026
Lead Sales Associate
Jolie Jewelry
06.2019 - Current
Business Student -
Prince George's Community College
High School Diploma -
Suitland High School