Lorence Cushaun Greenwood
Houston
Summary
Skilled Security/Law Enforcement Professional with over 3 years of experience in military installations. Expertise includes community policing, investigations, dispatch, armory operations, and anti-terrorism measures. Demonstrates strong leadership and decision-making capabilities in high-pressure situations. Proficient in Microsoft Office and database applications, holding a current Secret Security Clearance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Lead Sales Associate
CVS Distribution Center
Conroe
12.2025 - Current
- Engaged with customers to understand their needs and offer tailored product recommendations. and provided product information.
- Trained new associates on processes, policies, and customer service protocols.
- Supervised daily operations to ensure smooth workflow and compliance with safety standards.
- Managed inventory levels and streamlined stock management processes using warehouse systems.
- Conducted regular audits to ensure accuracy in inventory records and shipments.
- Collaborated with team members to optimize product placement and enhance efficiency.
- Assisted with the training of new sales associates.
- Processed payments and returned receipts, cash, coin and cards to customers.
Forklift Operator
PepsiCo
Conroe
01.2023 - 12.2025
- Operated forklifts to transport goods within warehouse efficiently.
- Loaded and unloaded products from trucks and storage areas accurately.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Conducted routine safety checks on equipment to ensure compliance.
- Transported freight between storage areas and loading docks efficiently., stock and other materials to and from storage and production areas and loading docks.
Mechanic
Top Notch Car Care Center
Conroe
02.2022 - 11.2022
- Repaired engines, transmissions, and suspension systems efficiently.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle makes and models.
Security/Law Enforcement Officer
USAF
01.2020 - 01.2022
- Supervised law enforcement officers, contract security personnel, and administrative support staff; ensured compliance with governmental regulations and standards.
- Directed daily operations with planned work methods and schedules; established priorities based upon installation requirements and community demographics.
- Conducted performance reviews and set performance standards; mentored personnel to enhance skills and foster professional development.
- Managed confidential records and information in compliance with Privacy Act and FOIA standards.
- Conducted daily inventories and inspections; maintained serviceability/accountability of vehicles, weapons, and equipment.
- Issued equipment to police and security personnel, ensuring readiness for duty.
- Provided input to leadership regarding human resource challenges and production concerns; resolved conflicts and/or concerns at the lowest managerial level.
- Security/Law Enforcement Officer at Cannon AFB, NM
Package Handler
Walmart
01.2018 - 01.2019
- Loaded and unloaded packages to support timely distribution.
- Operated material handling equipment to transport goods safely.
- Sorted packages by destination and delivery routes to enhance delivery accuracy.
- Sorted and organized packages to streamline processing workflow
Driver/Package Handler
Ups
01.2017 - 01.2018
- Delivered packages to customers, ensuring satisfaction and timely service.
- Delivered packages efficiently to customers
- Managed pickups and deliveries, optimizing logistics operations for reliability.
- Conducted vehicle inspections and maintained cleanliness, enhancing vehicle performance.
Manager
Sonic
01.2015 - 01.2017
- Led team operations to improve workflow efficiency and meet service demands
- Supervised daily operations to maintain high service quality in fast-paced environment
- Trained staff on customer service techniques to enhance guest interactions and satisfaction
- Managed inventory levels and ordered supplies to maintain efficient operations.
Education
Some College (No Degree) - Engineering
Texas Southern University
Houston, TXSkills
- Sales techniques
- Customer service
- Point of sale
- Sales operations
- Sales reporting
- Sales forecasting
- Product merchandising
- Product training
- Retail strategy
- Inventory management
- Inventory control
- Inventory oversight
- Management/shift supervision
- Team leadership
- Staff supervision
- Staff training
- Training development
- Customer relations
- Team collaboration
- Resource management
- Safety compliance
- Flexible schedule
- Safety compliance
Certification
M-16 Series Rifle and M-4 Carbine, 9-M Semi-Automatic Handgun, Intolxilizer 5000 Breath Analyzer, Oleoresin Capsicum (OC- Pepper Spray), ASP Expandable Baton, NCIC Terminal operator, Military Hand to Hand Combat, Rifle Fighting Techniques, Verbal Judo
TWIC CARD.
Education And Trainings
- USAF Security Forces Specialist Course
- Introduction to Special Operations
- Dynamics of International Terrorism
- Ground Combat Skills (Level I)
- Ground Combat Skills Sustainment
- Jungle School (Special Forces)
- Basic Combat Repelling
Highlights Of Qualifications
- USAF Security Forces Specialist Course
- Introduction to Special Operations
- Dynamics of International Terrorism
- Ground Combat Skills (Level I)
- Ground Combat Skills Sustainment
- Jungle School (Special Forces)
- Basic Combat Repelling
Timeline
Lead Sales Associate
CVS Distribution Center
12.2025 - Current
Forklift Operator
PepsiCo
01.2023 - 12.2025
Mechanic
Top Notch Car Care Center
02.2022 - 11.2022
Security/Law Enforcement Officer
USAF
01.2020 - 01.2022
Package Handler
Walmart
01.2018 - 01.2019
Driver/Package Handler
Ups
01.2017 - 01.2018
Manager
Sonic
01.2015 - 01.2017
Some College (No Degree) - Engineering
Texas Southern University