Ashley Verdoes

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Provided excellent customer service to create positive experiences and build patient trust.
• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Completed patient referrals to other medical specialists.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Prepared patient x-rays and images for dentist review.
• Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
• Took dental images following strict patient protection rules, applying lead aprons.
• Monitored patient comfort and safety during dental procedures.
• Assisted in chair-side dental procedures by filling cavities and taking impressions.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Composite and amalgam, casts and impressions.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Used restorative function and placed composite fillings and adjusted after doctor had prepped tooth.
• Cleaned and polished children's teeth followed by placing fluoride.
• Placed sealants on patients.
• Placed silverside fluoride on patients.
• Removed cement when assisting with crown sets.
• Made temporary crowns.
• Completed lab work making custom trays for edentulous patients, mouth guards, and bleaching trays.
• Placed rubber dams for endodontic procedures.
• Placed matrix bands and removed.
• Assisted with Hygienist with periodontal numbers and charting.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Ordered dental supplies for the office.
• Did clinical room maintenance and some repairs.

(References Given Upon Request.)