Ashley Wallace
Springfield,MO
Summary
Reliable Learning Ambassador with experience in optimizing administrative and operational processes as well as teaching new employees the skills needed to be successful at their job. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
09.2022 - Current
- Led small group sessions to help students review and practice concepts.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Assessed student needs to determine appropriate level of required support.
- Supported students in the use of technology to enhance their learning.
- Assisted in development of individualized learning plans for student success.
- Experienced in all aspects of Stow
- Trained to Problem Solve and have become very good at helping other associates and deep dive problems as they come.
- Trained in Gatekeeping and have impelemented many of amazon principles when I work in that area
Bartender Shift Manager
Stepchild Lounge
02.2020 - 08.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Associate of Arts - World History
Ozarks Technical Community College
Springfield, MO05.2024
Skills
- Study Support Materials
- Graduation Rate Improvements
- E-Learning
- Classroom Instruction
- experience in management
- Mission Understanding
- Quality Assessments
- Performance Measurement
- Personnel Mentoring
- Social Skills Group Leadership
- OSHA Requirements
- Group and Individual Instruction
Timeline
Learning Ambassador
Amazon
09.2022 - Current
Bartender Shift Manager
Stepchild Lounge
02.2020 - 08.2022
Associate of Arts - World History
Ozarks Technical Community College