Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Ashley Ward

Supply,NC

Summary

Dynamic law enforcement professional with extensive experience at Brunswick County Sheriff's Office, excelling in team leadership and conflict resolution. Proven ability to enhance community relations and improve operational efficiency. Skilled in decision-making and communication, fostering a positive environment while ensuring public safety and compliance with regulations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sergeant SRO

Brunswick County Sheriff's Office
08.2018 - Current
  • Execute event schedules with BCS, ensuring SRO coverage at all times.
  • Implement best day to day practices, resulting in improved productivity.
  • Collaborate with higher BCSO leadership and BCS personnel to develop long-term strategies that support overall objectives
  • Manage and motivate team members to be productive, maintaining communication between BCS, parents and students.
  • Maintain professional relationships not only with BCSO, but with the BCS administration as well as School Board members.
  • Enhance team moral by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximize performance by monitoring daily activities and mentoring team members, correcting unacceptable actions when needed.
  • Evaluate team member performances, and provide suggestions for further growth within the SRO unit as well as within the agency.
  • Oversee SRO presence at all monthly public BCS Board of Education Meetings.
  • Mitigate community complaints involving SRO's, utilizing the Guardian Tracking system for all documentation.


Patrol 1st Sergeant

Brunswick County Sheriff's Office
02.2017 - 08.2018


  • Ensured coverage of county areas to allow for timely community response.
  • Facilitated effective communication between leadership and deputies, strengthening morale and mission focus.
  • Established partnerships with local community organizations to strengthen relationships between deputies and civilians.
  • Evaluated team members to promote growth within the agency, offering suggestions as needed.
  • Provide assistance within the county for other municipalities if called for.
  • Resolved team member conflicts, actively listening to concerns and finding appropriate resolutions.
  • Provided team escorts for house movings, funerals, and benefit events.
  • Monitored call volume, categorizing response importance when needed.
  • Maintained regular inspections, evaluations and corrective actions when needed.

Patrol Sergeant

Brunswick County Sheriff's Office
07.2015 - 02.2017
  • Supervised daily patrol operations, ensuring adherence to safety protocols and departmental policies.
  • Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses to support case resolution.
  • Overseen shift training programs for new officers, enhancing their skills in conflict resolution and community engagement.
  • Managed critical incidents, taking command of the scene and providing pertinent information to Shit 1st Sgt.
  • Responded to emergency calls and provided appropriate support.
  • Conveyed important information at start of each shift such as areas of focus and persons of interest in local areas.
  • Investigated allegations of employee misconduct, reported findings to shift 1st Sgt and coordinated warranted disciplinary actions.
  • Maintained accurate records of all patrol activities, ensuring compliance with legal requirements and departmental standards.
  • Inspected officers and vehicles to identify and correct any unprofessional appearances.
  • Handled high-stress situations calmly under pressure while making critical decisions to protect public safety.
  • Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.

Patrol Corporal

Brunswick County Sheriff's Office
09.2013 - 07.2015
  • Supervised patrol operations, ensuring compliance with laws and regulations.
  • Conducted thorough investigations of incidents, gathering evidence and witness statements.
  • Collaborated with community organizations to enhance crime prevention initiatives.
  • Monitored training programs for new officers, focusing on safety protocols and procedures.
  • Promoted teamwork among fellow officers by sharing information, resources, and best practices for effective patrolling.
  • Strengthened police-public relations through proactive communication and involvement in community events.
  • Enhanced team performance by providing ongoing training and support to fellow officers on patrol procedures.
  • Ensured accurate reporting of incidents by deputy team members to higher leadership.
  • Demonstrated leadership skills by taking charge of situations when necessary to maintain order and resolve conflicts effectively.
  • Responded to emergency calls to provide assistance to citizens in need.

Patrol Deputy

Brunswick County Sheriff's Office
02.2010 - 09.2013
  • Conducted routine patrols to ensure community safety and deter criminal activity.
  • Enforced traffic laws, issuing citations when necessary to maintain public order.
  • Trained new deputies on operational procedures and safety protocols.
  • Testified in court to present accurate information regarding criminal cases.
  • Reduced crime rate through proactive policing strategies, community engagement, and collaborating with other law enforcement agencies.
  • Conducted regular security checks at businesses, residences, and churches within the assigned patrol area to deter potential criminal activity.
  • Performed first aid or CPR when necessary, providing critical assistance during medical emergencies until paramedics arrived on scene.
  • Apprehended suspects and searched persons and vehicles for weapons, drugs or paraphernalia.
  • Responded promptly to emergency calls, providing support as needed.
  • Prepared detailed incident reports and maintained accurate records of activities.

Detention Corporal

Brunswick County Sheriff's Office
02.2010 - 09.2013
  • Supervised daily operations to ensure adherence to safety protocols and procedures.
  • Trained new staff on facility policies, emergency response, and conflict resolution techniques.
  • Conducted regular inspections of detention areas to maintain security and compliance standards.
  • Collaborated with law enforcement agencies to coordinate inmate transport and processing.
  • Improved facility operations by maintaining accurate records, logs, and documentation related to inmate activities.
  • Assisted in preparing inmates for court appearances or parole hearings.
  • Supported fellow officers in maintaining order during high-stress situations and adhering to use-of-force protocols.
  • Streamlined intake process by effectively managing bookings, fingerprinting procedures, and initial assessments for new detainees.
  • Maintained a safe and secure environment by enforcing facility rules and regulations.

Detention Officer

Brunswick County Sheriff's Office
12.2003 - 07.2007
  • Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
  • Conducted regular inspections of detention areas to maintain security and identify potential risks.
  • Implemented crisis intervention techniques to de-escalate volatile situations effectively.
  • Monitored surveillance systems to detect suspicious behavior and prevent security breaches.
  • Developed incident reports detailing occurrences for review by management and legal teams.
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Processed inmates by taking photographs and fingerprints.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.

Education

Continued Education - Associate in Arts

Brunswick Community College
Bolivia

West Brunswick High School
Shallotte, NC

Skills

  • Friendly, positive attitude
  • Communication
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Calm under pressure
  • Decision-making
  • Problem resolution

Certification

  • Detention Officer Certification (12/04)
  • Weapons of Mass Destruction (10/07)
  • Detention Field Training Officer (12/07)
  • General Instructor Training (01/08)
  • Alcohol Screening Tests Device (3/08)
  • Basic Law Enforcement Training (9/09)
  • First Aid/CPR (11/10)
  • First Line Supervision (8/14)
  • CIT (02/15)
  • Human Trafficking (5/16)
  • Leadership; Modeling Appropriate Behavior (6/16)
  • Essential Skills for New Supervisor (11/17)
  • First Three Seconds (11/17)
  • SRO Training (8/18)
  • SRO Procedural Justice (01/21)
  • SRO Interview/Interrogation (02/22)
  • Stop The Bleed (8/22)
  • MISS School Safety Instructor (8/22)
  • SWAT Operator (8/23)
  • Community Oriented Policing (8/24)
  • Advanced SRO Survival (8/24)
  • Intermediate Deputy Sheriff (9/24)
  • Advanced Deputy Sheriff (9/24)
  • SRO Crime Prevention Through Env. Design (02/25)
  • Tactical Leadership (7/25)

Awards

  • Master Deputy (7/16)
  • Humanitarian Service Medal: Hurricane Matthew (9/17)
  • Humanitarian Service Medal, 2nd Award: Hurricane Florence (6/19)
  • Intermediate Deputy Sheriff Service Award (9/24)
  • Advance Deputy Sheriff Service Award (9/24)

Timeline

Sergeant SRO

Brunswick County Sheriff's Office
08.2018 - Current

Patrol 1st Sergeant

Brunswick County Sheriff's Office
02.2017 - 08.2018

Patrol Sergeant

Brunswick County Sheriff's Office
07.2015 - 02.2017

Patrol Corporal

Brunswick County Sheriff's Office
09.2013 - 07.2015

Patrol Deputy

Brunswick County Sheriff's Office
02.2010 - 09.2013

Detention Corporal

Brunswick County Sheriff's Office
02.2010 - 09.2013

Detention Officer

Brunswick County Sheriff's Office
12.2003 - 07.2007

Continued Education - Associate in Arts

Brunswick Community College

West Brunswick High School

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