Summary
Overview
Work History
Education
Skills
Timeline
Certification
Personal Information
OfficeManager
Ashley Watkins

Ashley Watkins

Dallas ,Texas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help with team achievements and accomplish company goals. I am also very organized and a very dependable candidate. I am successful at managing multiple priorities with an excellent positive attitude. I have willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Dentist & member specialist

Medical Mutual of Ohio
09.2023 - 01.2025
  • Delivered exceptional customer service consistently.
  • Oversaw the administration of dental insurance claims.
  • Adept at utilizing Microsoft Office programs.
  • Knowledge of insurance billing and health records, HIPAA knowledge
  • Managed high volume of incoming and outgoing calls.

Dental Assistant

Noonan, Brockman and Pollock DDS, Inc
01.2023 - 08.2023
  • Hygiene assistant and chair side, knowledge of dox, X-rays, charting

Quality Inspector

Brown Logistics
11.2022 - 01.2023
  • Performed detailed inspections to ensure product standards.
  • Utilized advanced tools for data management.
  • Maintained high standards of service quality.

Shipping and Receiving Clerk

Ritz Safety
01.2022 - 11.2022
  • Computer skills and shipping orders
  • Packing orders
  • Email, phone, inventory, quality inspection
  • Microsoft office suite
  • Multitasking skills

Manager

Vesco residential
10.2018 - 01.2022
  • Managing others, cleaning, calling customers, walk throughs with customers, inspecting homes, overlooking coworkers work, driving, handled inspection and cleaning reporting, assured customer satisfaction at all times, responsible for running a team meeting customer needs, filing paperwork with customers as far as contract and pricing

Customer Service Representative

Trade Global
01.2018 - 10.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Sold merchandise to customers.
  • Assisted in fulfilling online orders.

Education

Hs -

Middletown high school

Bachelor's Degree Enrolled Currently - Business Administration And Management

Cincinnati State Technical and Community College
Cincinnati, OH

Dental assistant Program - Dental Assisting

Dental Assistant Pro-Lebanon
03.2023

2 year degree - Digital media

D Russel Lee Career-Technology Center
Middletown, OH
05.2017

Skills

  • Customer Service(9 years)
  • Microsoft Office (6 years)
  • Office Experience (5 year)
  • Computer Skills (7 years)
  • Communication skills (9 years)
  • Radiology taking X-rays
  • Shipping & receiving
  • Microsoft Excel Certification ( 6 years)
  • Dental Assisting
  • Customer service
  • Data entry
  • Organizational skills
  • Chairside Assisting
  • Computer skills
  • Dental terminology
  • Multitasking
  • Onbase
  • HIPAA

Timeline

Dentist & member specialist

Medical Mutual of Ohio
09.2023 - 01.2025

Dental Assistant

Noonan, Brockman and Pollock DDS, Inc
01.2023 - 08.2023

Quality Inspector

Brown Logistics
11.2022 - 01.2023

Shipping and Receiving Clerk

Ritz Safety
01.2022 - 11.2022

Manager

Vesco residential
10.2018 - 01.2022

Customer Service Representative

Trade Global
01.2018 - 10.2018

Hs -

Middletown high school

Dental assistant Program - Dental Assisting

Dental Assistant Pro-Lebanon

2 year degree - Digital media

D Russel Lee Career-Technology Center

Bachelor's Degree Enrolled Currently - Business Administration And Management

Cincinnati State Technical and Community College

Certification

  • Digital media, 05/01/17, Present
  • Driver's license
  • Certified Dental Assistant, 03/01/23, Present
  • Radiology Certification, 01/01/23, Present
  • X-Ray Certification
  • Microsoft Excel Certification
  • Microsoft Power Bi
  • Date Visualization Certification
  • Excel Basics for Data Analysis IBM
  • National Career Readiness Certification

Personal Information

Willing To Relocate: Anywhere
Ashley Watkins