Ashley Watley
Lubbock
Summary
Dynamic professional with a versatile background in CAFM. Known for advanced communication skills and coaching abilities, contributing to improved staff proficiency and organizational efficiency. Ready to leverage expertise in compliance and quality assurance to support service excellence.
Overview
11
11
years of professional experience
Work History
CAFM Specialist
Lubbock State Supported Living Center
Lubbock, TX
06.2021 - Current
- Collaborated with interdisciplinary teams to enhance service delivery and support outcomes.
- Implemented training programs for staff on best practices in resident care.
- Streamlined documentation processes to improve accuracy and compliance with regulations.
- Followed all company policies and procedures to deliver quality work.
- Developed training materials to enhance staff proficiency and productivity.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Managed daily office operations, ensuring efficient workflow and adherence to procedures.
- Processed incoming correspondence, prioritizing urgent requests for timely responses.
- Maintained accurate records using electronic filing systems for easy retrieval.
- Assisted in preparing reports and documents, contributing to project completion deadlines.
- Provided training to new staff on administrative protocols and software usage.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
DSP/ RC
Lubbock State Supported Living Center
Lubbock, TX
11.2015 - 06.2021
- Facilitated daily living activities to enhance residents' quality of life.
- Developed and implemented personalized care plans for individual needs.
- Monitored health and behavior, reporting changes to medical staff promptly.
- Trained and mentored new staff on care procedures and protocols.
- Coordinated recreational activities to promote social engagement among residents.
- Ensured compliance with safety regulations and best practices in care delivery.
- Collaborated with multidisciplinary teams to optimize resident support strategies.
- Advocated for residents' rights and preferences in all aspects of care decisions.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Education
High School Diploma -
Monterey High School
Lubbock, TXBachelor of Science - Elementary Education And Special Education
Grand Canyon University
Phoenix, AZ12-2028
Skills
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Management collaboration
- Advanced communication
- Proficient in Microsoft programs
- Proficient in CAFM
- Root-cause analysis
- Supply management and Resource allocation
- Self motivation with great time management
- Adaptability
- Multitasking Abilities and organizational skills
- Idea development and brainstorming
- Coaching and mentoring
- Troubleshooting techniques
- Continuous improvement
- Compliance monitoring
- Risk management
- Maintenance and repair
- Teamwork and collaboration
Timeline
CAFM Specialist
Lubbock State Supported Living Center
06.2021 - Current
DSP/ RC
Lubbock State Supported Living Center
11.2015 - 06.2021
High School Diploma -
Monterey High School
Bachelor of Science - Elementary Education And Special Education
Grand Canyon University