Ashley Watson
Twin City,GA
Summary
Business-minded professional tackling any job task with gusto and precision. Determined, customer-focused, delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
10
10
years of professional experience
Work History
Loan Operations Officer/Teller
Durden Banking Company, Inc
Twin City, Georgia
08.2013 - 10.2023
- Monitored account activities for discrepancies, ensuring adherence to regulatory standards.
- Prepared operational activity reports and trend analyses for management review, supporting informed decision-making.
- Trained new staff on operational protocols and banking systems effectively.
- Provided technical support to staff in resolving operational issues or problems.
- Processed customer transactions accurately and efficiently.
- Maintained cash drawer and balanced daily cash transactions.
- Assisted customers with account inquiries and transaction requests, enhancing customer satisfaction and service efficiency.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Education
Emanuel County Institute
Twin City, GeorgiaSkills
- Transaction processing
- Operational reporting
- Technical support
- Customer relationship management
- Problem solving
- Attention to detail
- Time management
- Regulatory compliance
Timeline
Loan Operations Officer/Teller
Durden Banking Company, Inc
08.2013 - 10.2023
Emanuel County Institute