Jasmina Mendoza
Henderson,NV
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Condominium Financial Management
10.2019 - 03.2021
- Provided administrative support for Front desk, directed phone calls, managed incoming and outgoing mail, maintained all files and schedules, and communicated with over 200 HOA Offices and their clients.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Human Resources Manager
THE BUNKER BAR AND GRILL
01.2016 - 01.2017
- Greeted visitors, handled inquiries, performed payroll functions, maintained documents, and organized sales information.
Care Provider
Personal Home Care for Andrew Weitz
01.2015 - 01.2016
- Provided personal care for the elderly, assisted with daily activities, and monitored food expiration dates.
Massage Therapist/Receptionist
Salon De Brazil
01.2008 - 01.2010
- Conferred with clients about their medical histories, provided massage therapy, and maintained treatment records.
VIP Manager
Glas Kat
04.2007 - 09.2009
- Hired service staff, maintained clean server stations, greeted guests, and developed strong relationships with VIP guests.
Customer Relations Associate
Tracy Toyota
06.2005 - 12.2007
- Responsible for customer questions and concerns, delivered vehicles, and maintained customer satisfaction.
Education
Certificate in Business and Management, Medical Terminology, massage Therapy, and Anatomy -
Western Career College
Antioch, CA12.2008
Skills
- Customer Service Professional who takes pride in providing people with high-quality, prompt service with Clear and Honest Communication, Patience and Attentiveness
- Achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance
- Ability to handle 'surprises'
- Goal and Team oriented, building strong working relationships and a positive work environment
- Office Administration
- Data Entry
- Microsoft Word
- Microsoft Outlook
- Strong Problem Solver
- Office Management
- Verbal Communication
- Deadline-oriented
Certification
Certified Massage Therapist, 06/01/08 to Present, I am not currently working as a Massage Therapist.
Additionalinformation
Massage Therapist Externship, QUESSADA FAMILY CHIROPRACTIC, Pittsburg, CA, 01/01/08
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
- Employee of the Month, 06/01/06, Awarded Tracy Toyota's Employee of the Month for my consistent devotion to meeting Toyota's High Standards in providing Excellent Customer Service.
- Promotion to Business Manager, 06/01/08, Promoted within the business to a higher position as a Business Manager and given my own office.
Timeline
Administrative Assistant
Condominium Financial Management
10.2019 - 03.2021
Human Resources Manager
THE BUNKER BAR AND GRILL
01.2016 - 01.2017
Care Provider
Personal Home Care for Andrew Weitz
01.2015 - 01.2016
Massage Therapist/Receptionist
Salon De Brazil
01.2008 - 01.2010
VIP Manager
Glas Kat
04.2007 - 09.2009
Customer Relations Associate
Tracy Toyota
06.2005 - 12.2007
Certificate in Business and Management, Medical Terminology, massage Therapy, and Anatomy -
Western Career College