Social Media creator experienced in managing social media programs across 7,435 social media consumers. Proactive and hardworking individual talented in customer service, content creating and social marketing evaluation. Computer proficient with superb skills in Microsoft Office and Adobe Premiere.
Overview
4
4
years of professional experience
Work History
Social Media Manager/Receptionist
Megalux Photo Booth
St. Louis, MO
07.2020 - Current
Increase customer engagement through social media.
Develop marketing material content using Canva Design Platform.
Monitor online presence of company's brand to engage with users and strengthen customer relationships.
Analyze social media posts insights from past marketing campaign and promotion results.
Answering phone calls and following up with leads for potential bookings, networking and to prospecting to develop new leads.
Following up with clients regarding day of event logistics.
Experience using an automation platform, Mailchimp.
Office Support
American Family Insurance
Earth City, MO
07.2017 - 01.2019
Showing outstanding customer service in answering and transferring phone calls.
Performed and multitasked daily routine clerical and organization tasks
Backup support for the front reception desk.
Resourceful facilitator for a specific team or branch of 100+ employees, regarding process
changes with in the company.
Executed office adjusters and managers request to overnight checks and documents to
clients.
Independently working on day to day computer duties in corporate database, with assigning
loss claims; backgrounds checks; data entry and issue payments.