Ashley Wheeler
Elkhart ,IN
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Relationship Banker position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
ASSOCIATE BANKER-ME
JPMorgan Chase
05.2016 - Current
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Balanced teller drawers and ATM cash.
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
- Maintained friendly and professional customer interactions.
- Educated customers on online banking and mobile banking applications.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Provided advice on different bank products and financial options.
Store Manager
BELMONT BEVERAGE
04.2012 - 05.2016
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Elkhart Central High School
Elkhart, IN05.2006
Skills
- Audit Support
- Event Scheduling
- Loan Origination
- Analytical Thinking
- Experience management
- Team Cooperation
- Account openings
- Identity Verification
- Customer Education
- Teller Support
- Operations Management
Timeline
ASSOCIATE BANKER-ME
JPMorgan Chase
05.2016 - Current
Store Manager
BELMONT BEVERAGE
04.2012 - 05.2016
Elkhart Central High School