Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Account Manager
Alphalete Marketing
Irving, TX
05.2023 - Current
Managed daily operations of sales department, including supervision of staff members
Trained, coached, and mentored junior sales personnel to ensure success in their roles
Conducted regular meetings with staff members to review goals and objectives
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability
De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs
Established relationships with key clients, while maintaining existing customer base
Productions Manager
Artome
Arlington, TX
05.2022 - 05.2023
Examined over $550,000 worth of final products for conformance with quality and design standards
Met the average daily demand of producing 1,500 sales floor ready products
Motivated and evaluated personnel for performance improvement and goal achievement
Prepared 25,000+ orders for shipping and determined most economical shipping methods
Defined project plans and timelines, managed workflow, and achieved completion deadlines on or before schedule
Show Manager Representative
Artome
Arlington, TX
11.2021 - 05.2022
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company standards
Planned and presented art displays and exhibitions to showcase student work for 183 schools across the nation
Host large scale events accommodating 1000+ guests, monitoring customer order process, and addressing customer issues
Greeted incoming guests with enthusiasm, accepted payments, built and maintained relationships with school districts
Skills
Project Management
Employee Coaching and Motivation
Managing Operations and Efficiency
Problem Resolution
Innovative Leader in Customer Satisfaction
Multitasking and Organization
Courteous with Strong Service Mindset
Track and manage on-site logistics
Efficient in office computer programs (Excel, Zoho, Shopify, ShipStation)