Ashley Williams
Subrogation Examiner
Milwaukee,WI
Summary
Business professional with over 15 years of customer service experience, seeking to obtain and maintain a demanding role that allows room for personal and professional growth. I am dedicated to providing excellent service to both my coworkers and management as well as customers and any affiliates.
Overview
8
8
years of post-secondary education
6
6
years of professional experience
Work History
Subrogation Analyst
ANTHEM Health Services
Waukesha, WI
07.2021 - Current
- Initiates calls to groups, insurance companies, attorneys, members and others as necessary to determine if claims have potential for reimbursement from another party.Responds to inquiries regarding information on injury claims.
- Utilizes various research methods and vendor systems to gather information.
- Works with subrogation staff, other departments and outside clients to assist with the recovery process.
- Reviews diagnostic and procedure codes to determine claims relevant to each case.
Claims Adjuster
American Family Insurance
Waukesha, WI
02.2017 - 07.2021
- Examined claims forms and other records to determine insurance coverage.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Investigated and assessed damage to property and reviewed property damage estimates.
Behavioral Health Technician
Caravel Autism Health
Waukesha, WI
06.2015 - 06.2017
- Taught clients how to complete basic household chores and prepare food.
- Implement learning programs (communication, self-help, play skills) under the direct supervision of Board Certified Behavior Analysts.
- Collect data on targeted behaviors
- Retire or introduce new learning activities based on the clients progression.
Education
Master of Arts - Psychology
Capella University
Minneapolis, MN 09.2015 - 05.2018
Bachelor of Arts - Psychology
University of Wisconsin -Whitewater
Whitewater, WI 09.2009 - 05.2015
Skills
Claims handling
Timeline
Subrogation Analyst
ANTHEM Health Services
07.2021 - Current
Claims Adjuster
American Family Insurance
02.2017 - 07.2021
Master of Arts - Psychology
Capella University
09.2015 - 05.2018
Behavioral Health Technician
Caravel Autism Health
06.2015 - 06.2017
Bachelor of Arts - Psychology
University of Wisconsin -Whitewater
09.2009 - 05.2015
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