Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Awards
Affiliations
Languages
Timeline
Generic
Ashley Williams

Ashley Williams

Memphis,TN

Summary

To obtain a Customer Service, or Admin II, position that I can excel and build professional relationships, and grow within the company. Courteous and knowledgeable Deputy Court Clerk adept at managing diverse administrative and customer service tasks. Skilled handling paperwork, reports and court filings accurately. Proficient Deputy Court Clerk familiar with court proceedings and practices. Handles money, coordinates schedules and provides information about citations and other processes. Offering Number years of related experience. History of contributing to Type court efficiency through skilled clerical support. Well-versed in issuing warrants, collecting fees and producing reports and correspondence. Excellent organizational, multitasking and conflict management skills. Bilingual Court Clerk with advanced-level Language skills. Offering over Number years' experience in providing courtroom assistance. Adept with handling in-court exhibits, empaneling juries and providing interpretive services to facilitate court processes. Hardworking, organized and committed to achieving excellence in all tasks. Detail-oriented Court Clerk with over Number years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant with over Number successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Software and history achieving high data output.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deputy Court Clerk I

Juvenile Court
07.2021 - 10.2023
  • Sitting in the court room, or by ZOOM, typing and written verbal communication's through the Magistrate, and Portioners , 40wph , also pulling orders, and legals as needed preparing dockets, for the next day taking phone calls filing paper work, assisting attorney's, with Rehearing's, zoom links and modifications
  • I also worked close with DCS, Maximus, and Foster Care
  • I prepared Cost Bills and also worked in JCS for scheduling appointments.

Administrative Assistant/Receptionist

Automation Personnel Services
03.2021 - 07.2022
  • Emailing, Filing , Typing, taking phone calls, responding to daily email, using quick books to pay company bills, CSR's, using spreed sheets to collect data, miles for drivers.

CFS/ Census Feild Supervisor

Census
02.2020 - 03.2021
  • Put time in for 15 of my employee's watch my computer to make sure they were on task send emails, typing, communicating through Skype.
  • Making sure that everyone time was turn in an filled out properly holding meeting with my team about what was expected doing social media adds trying to get everyone to fill out the census question sheet online do to Covid-19.

Membership Specialist II

Shriners
10.2016 - 01.2020
  • Keying, filing, managing over 200 temples, doing audits, answering the phones taking payments ,doing creations ,and reinstatement's when one of my Nobles died I would have to take them out the computer and do a eulogy, sorting and taking care of mail, copying, and pasting sending and receiving email and fax.

Tech Lead

Eyecare Plus
04.2015 - 07.2016
  • Make appointments, call customers to remind them of their appointments or change if needed, take in an look up insurance information, assist patients with questions, and data entry an word 10-key excel.

Cvs caremark

CVS Health
06.2013 - 05.2015
  • Handling insurance sending mail order medication helping with info about the medication.data entry 10.Key high volume of inbound calls.

Education

Associate in Computer Programming -

Southwest Community College
Memphis, TN
05.2019

Associates -

Concorde Career College
Memphis, TN
01.2004

Skills

  • Typing
  • Multitasking through different computer screens
  • Grid 10 key
  • Microsoft Word
  • Excel Pivot
  • Java Programming
  • Spread sheets
  • Computer programming
  • Computer scripting
  • Emailing and Phone Etiquette
  • Osha
  • Social media marketing
  • QuickBooks
  • Computer Science
  • JavaScript
  • Microsoft SQL Server
  • Git
  • User Interface (UI)
  • HTML5
  • AWS
  • Windows
  • Agile
  • REST
  • Software Development
  • Leadership
  • IOS
  • Business development
  • Mac OS
  • Customer support
  • Help desk
  • HIPAA
  • Sales
  • Workday
  • Human resources
  • Inside sales
  • Teaching
  • Customer service
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Office
  • Bookkeeping
  • Recordkeeping
  • Administrative Support
  • Clerical Support
  • Invoice Processing
  • Payment Processing
  • Data Processing
  • Document Scanning
  • Invoicing and collections
  • Team Collaboration
  • Payroll Processing
  • Account Reconciliation

Certification

Medical Assistant, 08/01/04, 08/01/15, 08/01/15

Additional Information

DAUGHTER OF IRIS ORGANIZATION ...

Personal Information

Title: Data Entry/Customer Service/Call Center Representative

Awards

  • Best employee of the month from working from home - August 2018
  • Shriners, Helping a member get back in his Temple after being suspended for 10 years

Affiliations

DOI - Daughter of Iris. Fatima Crt 30 in Covington.

  • Freemason

Languages

English
Full Professional

Timeline

Deputy Court Clerk I

Juvenile Court
07.2021 - 10.2023

Administrative Assistant/Receptionist

Automation Personnel Services
03.2021 - 07.2022

CFS/ Census Feild Supervisor

Census
02.2020 - 03.2021

Membership Specialist II

Shriners
10.2016 - 01.2020

Tech Lead

Eyecare Plus
04.2015 - 07.2016

Cvs caremark

CVS Health
06.2013 - 05.2015

Associate in Computer Programming -

Southwest Community College

Associates -

Concorde Career College
Ashley Williams