Ashley Williams
Marietta,GA
Summary
Developed strong collaborative and multitasking skills in fast-paced environments, ensuring efficient handling of various tasks. Transitioning into new fields with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive settings. Developed excellent customer service, verbal, and written communication skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
OPD Associate
Walmart
01.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Prioritized helping customers over completing other routine tasks in store.
Pet Care Associate
PetSmart
08.2023 - 12.2023
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
- Learned basic cashier operations
- Educated visitors and staff on proper animal care and handling.
Education
Psychology
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Kingsley High School
Kingsley, MI 09.2019 - 05.2023
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Customer Engagement
- Complex Problem-Solving
- Oral communication
Interests
- Baking
- Learning new cooking techniques and expanding my culinary skills.
- Enjoying the art of baking and pastry-making, experimenting with recipes.
- Gym Workouts
- Music
- A passion for photography and editing photos.
- Volunteer Work
- Avid Reader
- Animal Care
- Hiking
- Video Gaming
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pet Care Associate
PetSmart
08.2023 - 12.2023
OPD Associate
Walmart
01.2023 - Current
High School Diploma -
Kingsley High School
09.2019 - 05.2023
Psychology
Kennesaw State University