Results-oriented Patient Care Manager with expertise in team leadership and strategic planning. Committed to enhancing patient care quality and operational efficiency through effective staff management and cross-functional collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager-Patient Care
UK King's Daughters
Ashland, KY
10.2021 - Current
Led team to enhance patient care quality and operational efficiency.
Oversaw performance evaluations, fostering professional development among staff members.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Developed training programs for staff, improving service delivery and compliance.
Collaborated with medical professionals to implement new healthcare initiatives.
Registered Nurse
UK King's Daughters
Ashland, KY
12.2015 - 10.2021
Administered medications and treatments in accordance with established protocols.
Monitored patient progress and documented changes in medical records.
Collaborated with interdisciplinary teams to develop effective care plans.
Educated patients and families on health management and disease prevention strategies.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Patient Care Manager of Oshawa Critical Care and Critical Care Social Workers at Lakeridge HealthPatient Care Manager of Oshawa Critical Care and Critical Care Social Workers at Lakeridge Health