Ashley Witherwax

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

• Collaborated with academic departments to align advising practices with curricular goals, optimizing degree completion pathways for students.
• Provided strategic direction for the design and delivery of comprehensive orientation programming, ensuring a smooth transition experience for incoming students.
• Established effective communication channels between staff, faculty, and students to ensure seamless service delivery.
• Managed budgetary and financial aspects of various programs within Student Services, ensuring cost-effective operations.
• Enhanced student services by streamlining processes and implementing efficient systems.

• Responded quickly to incidents and assessed active situations for security concerns.
• Underwent and maintained firearms certification in compliance with state laws and organizational standards.
• Performed hourly patrols of building areas, parking lots and facility grounds.
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
• Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.

Managed end-to-end recruitment, filling 50+ critical roles, improving team efficiency

Introduced digital tools, boosting employee engagement and retention

Drafted comprehensive handbook, clarifying policies for 120+ employees

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.