Ashley Wood
Healthcare revenue-cycle and home-infusion operations professional with 25 years of experience in DME and home infusion. Expertise includes credentialing, billing, authorizations, referrals, appeals, audits, payer relations, revenue-cycle management, and operational transitions. Experienced in software implementation, clean-claim workflows, state-bid processes, and identifying growth opportunities. Known for strong payer and provider regulatory knowledge, problem-solving, and collaboration with executive leadership.
Work History
Chief of Operations
1 Year 4 MonthsReturned during critical transition to help maintain continuity. Guided transition from Change Healthcare clearinghouse to Waystar. Coordinated software conversion from CRP+ to Caretend and managed billing cycle and workflow alignment.
Successfully navigated and executed the Change of Ownership (CHOW) process for a medical pharmacy, ensuring 100% compliance with State Board of Pharmacy and DEA regulations.
Senior Financial Services Representative
3 Years 4 Months- Held supervisor privileges at CHRISTUS, coordinating multiple responsibilities across roles. Oversee no-response claims for specialty payors, driving follow-up and resolution across Insurance Statewide.
Production Specialist/ All Home Infusion,
21 Years 9 Months- Monitored production workflows to maintain alignment with operational standards. Reviewed profit and loss statements, oversaw accounts receivable, and resolved customer satisfaction inquiries. Led weekly meetings to improve employee satisfaction and team communication. Approved signatures for supplier contracts to support timely procurement of materials. Coordinated re-credentialing process.
- 1999- OCT 2020 CONTACT # 903-825-7011
Education
- Economics
Skills
Accomplishments
Coordinated with former State Representatives to solve issues with medical insurance companies that were non-compliant.
Certification
AI-Powered Performance Ad Certification