Ashley Woody
Summary
Results-driven data management professional recognized for optimizing electronic recordkeeping and ensuring data accuracy. Successfully processed hundreds of documents weekly, improving operational efficiency and maintaining strict confidentiality across administrative and financial records.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
JW Repair
08.2021 - 10.2025
- Developed and maintained comprehensive electronic filing system, organizing all company records for easy access.
- Coordinated document processing and scheduling, optimizing electronic recordkeeping for efficiency.
- Processed hundreds of electronic documents, payroll records, billing files, and administrative records per week with exceptional accuracy and minimal errors.
- Reviewed and updated customer and financial records, ensuring accuracy and strict confidentiality.
- Researched and resolved data discrepancies, correcting errors across records to maintain data integrity.
- Navigated multiple computer systems simultaneously while meeting productivity and accuracy standards.
Identity & Access Management
NDUS
07.2022 - 03.2024
- Assisted users with login, password, and multi-factor authentication issues to ensure seamless access.
- Granted or removed system access based on requests approved by management.
- Make sure users only have access to the information they need for their role.
- Reviewed user access regularly to maintain account security.
- Maintained accurate records of account and access changes to support compliance and security.
- Created, updated, and removed user accounts.
- Assist with onboarding new employees and removing access for departing employees.
Technical Support Specialist
Apple
07.2020 - 07.2021
- Verified customer information and researched account issues to resolve inquiries effectively using multiple software systems.
- Maintained productivity and quality standards while providing timely support to customers in a fully remote environment.
- Documented customer interactions and account updates to ensure accurate records for future reference.
Education
Associate of Arts - Sociology
University of North Dakota
Grand Forks, ND12-2027
Associate of Arts - Social Sciences
University of North Dakota
Grand Forks, ND12-2027
Bachelor of Science - Criminal Justice
University of North Dakota
Grand Forks, ND12-2027
Skills
- Data Entry Systems
- Database Management
- CRM Platforms
- Data management
- Data entry
- Data Accuracy
- Electronic Filing
- Document processing
- Document Review
- Document Verification
- Records Management
- Records management
- Microsoft Office Suite
- Excel
- Word
- Outlook
- Google Workspace
- 10-key data entry
- Spreadsheets
- Remote Desktop
- System navigation
- Information security
- Quality Assurance
- Issue resolution
- Workflow optimization
- Research
- Research skills
- Administrative Support
- Time Management
- Calendar management
- File organization
- Information confidentiality
- Conflict resolution
- Computer skills
- Invoice processing
- Workflow optimization
Timeline
Identity & Access Management
NDUS
07.2022 - 03.2024
Administrative Assistant
JW Repair
08.2021 - 10.2025
Technical Support Specialist
Apple
07.2020 - 07.2021
Associate of Arts - Sociology
University of North Dakota
Associate of Arts - Social Sciences
University of North Dakota
Bachelor of Science - Criminal Justice
University of North Dakota