Ashley Wray
Duncansville,PA
Summary
- Represent PharmaCann professionally adhering to corporate compliances, while promoting the company mission leading one of the most successful teams in the PA Cannabis Industry! I want to establish and expand key business impacts in all departments, while continuing to improve eficiency, success, and care for all employees and patients.
- Follow all Department of Health and HIPPA compliances.
- Excel in Retail, Project Development, and Performance Planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Rise Duncansville
06.2020 - Current
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Managed medication administration process with accuracy and attention to detail, preventing adverse reactions or complications from dosage errors.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Managed high volume of cash
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Earned the All Star Award in 2020 for having exceptional skills, industry and product knowledge, and more for GTI and assisting in the opening of RISE Duncansville.
Budtender
Herbology
Altoona, PA
08.2019 - 06.2020
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Contributed to team success by sharing product knowledge and expertise with fellow co workers.
- Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
- Managed efficient cash register operations.
Waitress & Cook
Vito's Restaurant
Cresson
04.2013 - 10.2019
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bank Teller
First National Bank
Ebensburg, PA
09.2018 - 05.2019
- Enhanced branch sales through cross-selling bank products and services to customers.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant Manager
Deluca's Market
03.2010 - 04.2013
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Bachelor’s Degree - Business Management
Saint Francis University
Loretto, PA05.2017
Associate’s Degree - Business Management
Pennsylvania Highlands Community College
Johnstown, PA05.2015
Skills
- Leadership / Supervisory Skills
- Microsoft Office and Cannabis programs
- Front End Development / Front of House Experience 45 years
- Adaptive Learning
- Medical Cannabis Education
- Regulatory Compliance and HIPPA
- Communication
- Retail
- Cash Reconciliation / Point of Sales
- Motivational Techniques
- Strong Work Ethic
- Customer service expertise
- Building Customer Loyalty
Accomplishments
- Leader for an opening dispensary team developing a wide variety of customer relations.
- All Star award Rise Duncansville 2020.
- Top ranking employee in the Eastern District in 2020.
- Developed Project/Training Management for GTI-RISE.
- Superb strategic planning and development skills
- 10+ years of expert level Retail experience
- 75-80 + Google Reviews for Rise Duncansville.
- One of the few industry workers left in Blair County with Pre Pandemic and Post Pandemic perspectives since August 2019 when I began working in the Cannabis Industry.
References
- Charlene Ahearn, Current General Manager, 814-656-2475
- Kari Limbo, Supervisor Rise Duncansville, 814-418-9596
- Shauna Witherow - Industry- Verilife - 814-227-5775
- Shawna Tyson - Industry/ Personal -iKrusher - 570-490-9061
Certification
- Cannabis Department of Health Certification PA
- Seed Talent Trainings in Cannabis
Timeline
Patient Care Specialist
Rise Duncansville
06.2020 - Current
Budtender
Herbology
08.2019 - 06.2020
Bank Teller
First National Bank
09.2018 - 05.2019
Waitress & Cook
Vito's Restaurant
04.2013 - 10.2019
Assistant Manager
Deluca's Market
03.2010 - 04.2013
Bachelor’s Degree - Business Management
Saint Francis University
Associate’s Degree - Business Management
Pennsylvania Highlands Community College