Ashley Wray
Duncansville,PA
Summary
- Represent PharmaCann professionally adhering to corporate compliances, while promoting the company mission leading one of the most successful teams in the PA Cannabis Industry! I want to establish and expand key business impacts in all departments, while continuing to improve eficiency, success, and care for all employees and patients.
- Follow all Department of Health and HIPPA compliances.
- Excel in Retail, Project Development, and Performance Planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Rise Duncansville
06.2020 - Current
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Managed medication administration process with accuracy and attention to detail, preventing adverse reactions or complications from dosage errors.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Managed high volume of cash
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Earned the All Star Award in 2020 for having exceptional skills, industry and product knowledge, and more for GTI and assisting in the opening of RISE Duncansville.
Budtender
Herbology
08.2019 - 06.2020
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Contributed to team success by sharing product knowledge and expertise with fellow co workers.
- Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
- Managed efficient cash register operations.
Waitress & Cook
Vito's Restaurant
04.2013 - 10.2019
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bank Teller
First National Bank
09.2018 - 05.2019
- Enhanced branch sales through cross-selling bank products and services to customers.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant Manager
Deluca's Market
03.2010 - 04.2013
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Bachelor’s Degree - Business Management
Saint Francis University
Loretto, PA05.2017
Associate’s Degree - Business Management
Pennsylvania Highlands Community College
Johnstown, PA05.2015
Skills
- Leadership / Supervisory Skills
- Microsoft Office and Cannabis programs
- Front End Development / Front of House Experience 45 years
- Adaptive Learning
- Medical Cannabis Education
- Regulatory Compliance and HIPPA
- Communication
- Retail
- Cash Reconciliation / Point of Sales
- Motivational Techniques
- Strong Work Ethic
- Customer service expertise
- Building Customer Loyalty
Accomplishments
- Leader for an opening dispensary team developing a wide variety of customer relations.
- All Star award Rise Duncansville 2020.
- Top ranking employee in the Eastern District in 2020.
- Developed Project/Training Management for GTI-RISE.
- Superb strategic planning and development skills
- 10+ years of expert level Retail experience
- 75-80 + Google Reviews for Rise Duncansville.
- One of the few industry workers left in Blair County with Pre Pandemic and Post Pandemic perspectives since August 2019 when I began working in the Cannabis Industry.
References
- Charlene Ahearn, Current General Manager, 814-656-2475
- Kari Limbo, Supervisor Rise Duncansville, 814-418-9596
- Shauna Witherow - Industry- Verilife - 814-227-5775
- Shawna Tyson - Industry/ Personal -iKrusher - 570-490-9061
Certification
- Cannabis Department of Health Certification PA
- Seed Talent Trainings in Cannabis
Timeline
Patient Care Specialist
Rise Duncansville
06.2020 - Current
Budtender
Herbology
08.2019 - 06.2020
Bank Teller
First National Bank
09.2018 - 05.2019
Waitress & Cook
Vito's Restaurant
04.2013 - 10.2019
Assistant Manager
Deluca's Market
03.2010 - 04.2013
Bachelor’s Degree - Business Management
Saint Francis University
Associate’s Degree - Business Management
Pennsylvania Highlands Community College