Ashley Wynn
Summary
Possess 3+ years of experience & eager to lend combined knowledge and skills to enhance business performance. Operating well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
Work History
Host
Mastro's Steakhouse
11.2023 - 05.2024
- Handle high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answer customer questions about hours, seating, and menu information.
- Learn and master Brand and product knowledge
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhance customer satisfaction by promptly greeting and seating guests upon arrival.
- Achieve individual and team objectives and sales goals
PROMOTIONAL BRAND AMBASSADOR
Diamond Dynasty Inc.
03.2017 - 07.2023
- Create content for digital media to increase brand visibility
- Suggest specific product purchases to meet customer needs
- Instruct customers in alteration of products
- Answer product questions and mitigated concerns to close sales
- Develop network to support recruiting and hiring of talent
- Sell products being promoted and maintain records of sales
- Collaborate with marketing and sales teams to create targeted campaigns
- Build brand awareness using creative social media posts.
SALES SUPPORT SPECIALIST
Express
01.2016 - 05.2019
- Keep the sales floor clean and tidy
- Implemented best practices for handling customer inquiries and resolving conflicts efficiently
- Contribute to the organization, maintenance and optimization of the warehouse
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Processing orders from the sales team
- Bagged and packaged purchases and wrapped gifts
- Take products from stockroom or related area to salesperson.
Client Advisor
Ann Taylor
06.2016 - 01.2017
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Collaborated with team members to develop innovative solutions for complex client needs.
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
RETAIL INVENTORY ASSOCIATE
Gilly Hicks
08.2013 - 04.2015
- Contribute to the organization, maintenance and optimization of the warehouse
- Take products from stockroom or related area to salesperson
- Collaborated with team members in developing cost-effective plans for managing inventories across multiple locations
- Managed returns efficiently by processing refunds promptly and following up with customers to ensure satisfaction
- Maintained accurate records of stock levels and sales figures
- Wrapped and bagged merchandise for customers for easy carrying
- Kept track of inventory levels to maintain enough stock to meet demand.
SALES ASSOCIATE
PacSun
02.2009 - 06.2013
- Performed cleaning tasks, keeping store neat and organized
- Attended industry events and conferences to attract potential customers and increase brand awareness
- Stayed current on customer trends and requirements
- Built relationships with potential customers by providing helpful advice on product selection
- Forecasted sales numbers to gauge product and campaign success
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
Education
BACHELOR OF SCIENCE (B.S.) IN BUSINESS -
Full Sail University
Orlando, FLMASTER OF SCIENCE (M.S.) IN BUSINESS -
Full Sail University
Orlando, FLSkills
- Open Availability
- Ability to work varied hours/days, including nights, weekends, and holidays as needed
- 3 Years of Retail Sales and Client Service experience
- Good knowledge of computer skills
- High sense of responsibility, good communication and team working skills
- Sales Expertise
- High affinity for luxury products
- Marketing and Advertising
- Customer Service
- Computer Operations
- Read, count, and write to accurately complete all business and client related documentation
- Maintain cleanliness and organization of workstation at all times
- Achieve individual and team objectives and sales goals
- POS Transactions
Timeline
Host
Mastro's Steakhouse
11.2023 - 05.2024
PROMOTIONAL BRAND AMBASSADOR
Diamond Dynasty Inc.
03.2017 - 07.2023
Client Advisor
Ann Taylor
06.2016 - 01.2017
SALES SUPPORT SPECIALIST
Express
01.2016 - 05.2019
RETAIL INVENTORY ASSOCIATE
Gilly Hicks
08.2013 - 04.2015
SALES ASSOCIATE
PacSun
02.2009 - 06.2013
BACHELOR OF SCIENCE (B.S.) IN BUSINESS -
Full Sail University
MASTER OF SCIENCE (M.S.) IN BUSINESS -
Full Sail University