Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ashley Yancey

Jefferson City,MO

Summary

Dynamic Facility Development Team Supervisor with a proven track record at the State of Missouri, excelling in compliance and operational efficiency. Skilled in training and mentoring, I enhance team performance through effective communication and problem resolution. Committed to continuous improvement, I implement strategic initiatives that drive success and foster collaboration.

Overview

16
16
years of professional experience
1
1
Certification

Work History

FACILITY DEVELOPMENT TEAM SUPERVISOR

STATE OF MISSOURI
Jefferson City, MO
10.2023 - Current
  • Develop and implement guidance documents ensuring licensee compliance with state law.
  • Oversee facility specialists by coordinating tasks and reviewing work products for quality.
  • Plan and prioritize team objectives, reporting outcomes to enhance operational efficiency.
  • Conduct training sessions for unit staff, equipping them with the essential resources they need.
  • Exercise initiative in project management and assignment execution.
  • Assists in developing and updating procedures per Article XIV and relevant regulations.
  • Strengthen functional capabilities through continuous process improvement recommendations.

Registered Medical Assistant

Capital Region Medical Center
Jefferson City, MO
01.2013 - 10.2023
  • Evaluated patient care needs, prioritized treatments, and ensured optimal patient flow.
  • Coordinated interdepartmental services to maintain timely procedures and testing.
  • Consulted with healthcare clients on nursing policies and implemented procedural enhancements.
  • Educated patients regarding medications, procedures, and physician instructions.
  • Organized charts, documents, and supplies to enhance team productivity.
  • Maintained inventory and logs for vaccinations and product expirations for accurate tracking.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for analysis.

Clinical Supervisor

Capital Region Medical Center
Jefferson City, MO
05.2022 - 10.2023
  • Oversaw staff and provider needs within a fast-paced internal medicine clinic.
  • Managed payroll and timecards for all staff members efficiently.
  • Provided guidance and support to enhance staff and provider performance.
  • Conducted interviews and hired new employees to strengthen team capabilities.
  • Fostered a reciprocal relationship between staff and organization to ensure mutual success.

Server

Olive Garden
Columbia, MO
10.2009 - 05.2015
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • I communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Education

Master of Science - Health Care Administration

William Woods University
Fulton, MO

Bachelor of Science - Management and Leadership

William Woods University
Fulton, MO
04.2022

Registered Medical Assistant -

Metro Business College
Jefferson City, Missouri
08.2012

Skills

  • Customer service
  • Communication skills
  • Clinical judgment
  • Operational judgment
  • Decision making
  • Multitasking
  • Prioritization
  • Team collaboration
  • Training and mentoring
  • Problem resolution

Certification

Lean Six Sigma Green Belt Certification

References

References available upon request.

Timeline

FACILITY DEVELOPMENT TEAM SUPERVISOR

STATE OF MISSOURI
10.2023 - Current

Clinical Supervisor

Capital Region Medical Center
05.2022 - 10.2023

Registered Medical Assistant

Capital Region Medical Center
01.2013 - 10.2023

Server

Olive Garden
10.2009 - 05.2015

Master of Science - Health Care Administration

William Woods University

Bachelor of Science - Management and Leadership

William Woods University

Registered Medical Assistant -

Metro Business College

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