Ashley Yanez
Dallas
Summary
Office assistant with expertise in customer service and bilingual communication in Spanish and English. Demonstrated proficiency in managing office systems and providing effective support to individual students. Strong organizational skills and ability to streamline processes for improved efficiency.
Overview
2
2
years of professional experience
Work History
Office Assistant
Miller Air Starter Co., Inc.
Ferris
08.2025 - Current
- Coordinated scheduling of appointments and meetings for staff, enhancing time management.
- Facilitated customer inquiries by providing accurate information and directing calls efficiently.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Processed incoming and outgoing mail to maintain efficient communication.
- Managed office supplies inventory and ensured timely restocking.
- Organized and maintained filing systems to ensure quick access to documents.
- Maintained an organized filing system of paper documents and electronic files.
- Researched information on the internet and other sources to support special projects.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Paraprofessional
Waxahachie ISD
Waxahachie
09.2024 - 07.2025
- Supported individual students with special needs during lessons and activities.
- Collaborated with educators to create inclusive learning environments.
- Assisted teachers in classroom management and student engagement.
- Communicated effectively with students, parents, and staff to support education goals.
- Maintained classroom supplies and organized learning materials efficiently.
- Attended professional development workshops related to job responsibilities.
Education
Bachelor of Science - Education
Texas Woman's University
Denton, TX05-2026
Skills
- Customer service
- Customer relationship management
- Document management
- Data entry
- Information research
- Bilingual communication in Spanish and English
- Bilingual materials creation
- Time management
- Team collaboration
- Social media promotions
- Classroom management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Assistant
Miller Air Starter Co., Inc.
08.2025 - Current
Paraprofessional
Waxahachie ISD
09.2024 - 07.2025
Bachelor of Science - Education
Texas Woman's University