Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Yerakes

Springvale,ME

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

21
21
years of professional experience

Work History

Server/Bartender

Applebee's Grill + Bar
Sanford, Maine
10.2016 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted customers, answered questions and recommended specials to increase profits.

Pizza Cook

Lhop
Lebanon, Maine
09.2014 - 11.2016
  • Inspected finished products for quality assurance before serving customers.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Used grills, deep fryers and griddles to cook food.

Team Member Assistant Manager

KFC Taco Bell
Somersworth, New Hampshire
01.2010 - 09.2014
  • Collaborated with team members to achieve daily goals.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Addressed customer needs, responding to specific requests.

Shift Leader

Dunkin' Donuts
Rochester, New Hampshire
01.2004 - 01.2008
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored operations and reviewed records and metrics to understand company performance.

Education

GED -

Dover High Adult Education
Dover, NH
06-2010

Skills

  • Table resetting
  • Daily specials memorization
  • Hostess support
  • Team member support
  • Team collaboration
  • Multitasking and organization
  • Strong work ethic
  • POS operation
  • Cleanliness standards
  • Positive and professional
  • Professional appearance

Timeline

Server/Bartender

Applebee's Grill + Bar
10.2016 - Current

Pizza Cook

Lhop
09.2014 - 11.2016

Team Member Assistant Manager

KFC Taco Bell
01.2010 - 09.2014

Shift Leader

Dunkin' Donuts
01.2004 - 01.2008

GED -

Dover High Adult Education
Ashley Yerakes