Ashley Zanon

Time management of self and team members

Supported crisis management efforts and collaborated with team members to resolve conflicts timely and effectively

Drive sales through greeting, interacting, and assisting customers with inquiries

Manage product resets and display setups and supported teams in executing project tasks effectively

Facilitated crew training on new policies and procedures to ensure compliance and operational efficiency

Cash handling, counting, and recording- including nightly register and safe counts and deposit

Inventory counts and ordering operational expense items -including front, office, photo lab, and pharmacy

Truck and package receiving

Perform proper disposal of expired product, broken or leaking hazardous materials, sensitive customer data, biohazard materials

Perform emergency cleaning such as bodily fluid or chemical spill

Ensure proper use of cleaning chemicals and basic knowledge of MSDS

Know, practice, and enforce daily/weekly/monthly cleaning schedule

Oversight of daily operational tasks

Time management of self and team members.

Monitored break schedules and hours budget to ensure compliance with operational standards.

Supported team members in handling crisis situations and resolving issues effectively to maintain customer satisfaction.

Implemented and enforced safe and proper food handling procedures to ensure compliance with health regulations.

Ensure proper cleaning of food-contact surfaces and non-food work areas to comply with health regulations.

Possess basic knowledge of MSDS.

Assisted in performing daily inventory levels food waste counts and maintain accurate records to support inventory management.

Executed proper disposal protocols for food and oil waste and spilled chemicals, ensuring compliance with environmental regulations.

Responsible for proper cash handling compliance by team members

Ensure proper cash handling through nightly counting and reporting cash flow

Maintain nightly operational reports

Managed inbound and outbound communication with clients and government agencies.

Orchestrated scheduling and rearrangement of appointments and meetings for office members with clients and government agencies.

Responsible for all mail coming in and going out (including typing letters and emails) to clients and government agencies to serve our clients and ensure their needs are met and exceeded.

Supporting and consulting clients to ensure compliance with state and federal tax laws and to foster trust in our business.

Processed billing and invoices for clients and vendors and organized records of income and expenses for office operations.

Keeping and summarizing records of income and expenses for clients (including quarterly and yearly reviews).

Employee payroll and payroll taxes for office and clients (including all necessary paperwork, record keeping, filling, and payments).

Generation and filling of W2s and 1099s for office, clients, and employees of clients.

Monthly, quarterly, and year end payroll taxes for office and clients (including summaries, paperwork, filing, and payments).