Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer work
Timeline
Work Availability
Affiliations
Interests
Quote
Hi, I’m

Ashley Baltozer

Appointment Setter
Mebane,NC
Ashley Baltozer

Summary

Highly motivated and experienced individual, passionate about entrepreneurship and building successful, sustainable business through sales. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. Results-oriented with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

19
years of professional experience
1
Certification
1
Language

Work History

Traveling Addiction

Barista
06.2023 - Current

Job overview

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Coffee Shop

Business Owner
05.2005 - 06.2021

Job overview

  • Started the business from scratch with my mother, and enjoyed 16 years of success
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and motivated employees to perform daily business functions.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.

Education

Remote Closing Academy (Cole Gordon)
Online

Certified Setter from Sales
03.2024

University Overview

Skills

  • Relationship Building
  • Management
  • Customer Service
  • Friendly and outgoing
  • Team Player
  • Professional Demeanor
  • Sales expertise
  • Attention to Detail
  • Adaptable and Flexible
  • Problem-Solving
  • Reliable and Dependable
  • Active Listening
  • Excellent Memory
  • Performance Improvement
  • Upselling

Websites

Certification

Remote Closing Academy - Closers.io (Cole Gordon)

Volunteer work

Volunteer work

I have mentored middle school girls for 12 years, and also led children's church for many years.

Timeline

Barista
Traveling Addiction
06.2023 - Current
Business Owner
Coffee Shop
05.2005 - 06.2021
Remote Closing Academy (Cole Gordon)
Certified Setter from Sales
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Affiliations
  • Closers.io Cole Gordon

Interests

Health and Wellness

Faith/Spirituality

Personal Development

Crypto

Children's coaching

Business

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

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Ashley BaltozerAppointment Setter