Ashley Brooke Skiles
Patient Care Technician
Baton Rouge,LA
Summary
Detail-oriented and dependable medical laboratory technician student with experience in several fields. Highly dependable, hardworking, and always willing to learn.
Overview
7
7
years of professional experience
Work History
Patient care technician
Baton Rouge General Rehab
12.2023 - Current
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintaining strict adherence to infection control protocols, minimizing risk of disease transmission between patients and staff.
- Promoted a safe healthcare environment, by strictly adhering to policies and procedures while advocating for the well-being of my patients.
In-home caretaker
A First Name Basis
02.2023 - 12.2023
- Assisted patients with activities such as dressing, bathing, bathroom assistance, cleaning, and by preparing meals
- Practiced time management, interpersonal, and communication skills.
- Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
- Managed medication schedules to ensure timely administration and improve client health outcomes.
ER patient transporter
Our Lady of the Lake Hospital
08.2023 - 12.2023
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
Call Center Agent
National Center For Disaster Fraud
05.2020 - 03.2022
- Assisted in training new hires and offered tips for success in the call center
- Accurately reported FEMA and private insurance fraud from various callers and clients.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Waitress Trainer
Bistro Byronz
08.2019 - 04.2020
- Performed opening and mid-shift duties to keep the restaurant clean and functioning
- Worked with a team to keep the restaurant functioning
- Shared knowledge about the menu to allow customers to make personalized decisions based on their taste
- Applied problem-solving and communication skills in order to provide the customer with the best experience possible
Barista Trainer
Starbucks
03.2018 - 01.2020
- Primarily focused on training new staff members on proper store procedures like making drinks, cleaning, and working the register
- When I wasn’t training I was either working the register which required time management, problem-solving, and communication skills.
Front of House Team Member
Lit Pizza
06.2017 - 03.2018
- I worked open, mid, and closing shifts primarily on the line or register
- All of these tasks required the ability to multitask; whether it was helping a guest, cleaning, or folding boxes.
Education
High School diploma -
East Ascension High school
Gonzalez, LASome College (no degree) - Biology
River Parishes Community College
Sorrento, LAMedical Laboratory Technician - undefined
Fortis - Baton Rouge Campus
Skills
Attention to detail
undefinedTimeline
Patient care technician
Baton Rouge General Rehab
12.2023 - Current
ER patient transporter
Our Lady of the Lake Hospital
08.2023 - 12.2023
In-home caretaker
A First Name Basis
02.2023 - 12.2023
Call Center Agent
National Center For Disaster Fraud
05.2020 - 03.2022
Waitress Trainer
Bistro Byronz
08.2019 - 04.2020
Barista Trainer
Starbucks
03.2018 - 01.2020
Front of House Team Member
Lit Pizza
06.2017 - 03.2018
High School diploma -
East Ascension High school
Some College (no degree) - Biology
River Parishes Community College
Medical Laboratory Technician - undefined
Fortis - Baton Rouge Campus
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