Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
COURSES
Generic
Ashley Guillaume
Open To Work

Ashley Guillaume

Brooklyn,NY

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Workplace Experience ManagerWorkplace Community ManagerOffice Manager

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Brooklyn, NY, USNew York, NY
Open to relocation: Yes

Salary Range

150000/yr - 170000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offFlexible work hoursTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Professional with strong track record in managing and enhancing customer and workplace experiences. Skilled in project management, strategic planning, and stakeholder engagement. Known for effective team collaboration and flexibility in adapting to changing needs. Driven by results-oriented approach, with focus on delivering impactful outcomes and fostering productive work environment.

Overview

11
11
years of professional experience

Work History

Founder, CEO and Master Shoe Tech

DEADSTOCK CLEANING
Brooklyn
05.2023 - Current
  • Created a successful business model that served a highly underrepresented community with the opportunity to salvage extremely dirty, damaged and neglected shoes.
  • Evaluated the conditions of various types of footwear in order to determine if our cleaning services could restore the shoe back to an appealing and presentable state or determine the shoes current market value if the owner wanted to sell them.
  • With a focus on customer service, I operated with an extreme attention to detail, heavy communication practices, high productivity standards and adaptability to the demands of my clients and a progressively growing market.
  • Self-taught on marketing, photography, promotions, videography, website building as well as using previous skills towards budgeting, vendor management and networking.
  • Built out a tentative workspace within a storage unit to maximize productivity and efficiency.
  • Started the business in October of 2016 and closed it in 2021. Reopened the business due to high demand/client needs and requests and the loss of prior employment.

Workplace Experience Manager

Huge, Inc
New York, NY
11.2025 - 01.2026
  • Streamlined office operations by implementing efficient workflow processes and enhancing communication protocols.
  • Coordinated scheduling and logistics for meetings and corporate events, ensuring resource availability and effective time management.
  • Developed onboarding materials and training programs, improving new hire integration and team productivity.
  • Led cross-departmental projects aimed at process improvement, resulting in enhanced operational effectiveness.
  • Analyzed office expenditures, identifying cost-saving opportunities without compromising service quality or operational integrity.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Workplace Community Manager

Alloy
New York, NY
05.2022 - 05.2023
  • Successfully planned and executed the "Return to Office" campaign by ordering PPE items, setting up in-office PPE stations, creating fun and engaging activities and events and ordered delicious, thoughtful and dietary safe catering which led to a huge turnout and successful return to office week extravaganza.
  • Planned and led weekly strategic meetings with the C-Suite, department leaders, various business partners and ERG leaders presenting event plans with notable details leading to successful in and out of office events.
  • Drastically modified the entire office space with an emphasis on comfort, inclusion, productivity and safety, thus creating a space that staff loved to work out of while boosting morale and productivity.
  • Took the weekly in-office lunch caterings to another level by providing options from various food vendors appealing to various dietary restrictions, celebratory, cultural, holiday and religious preferences, therefore making lunches exciting and having the office buzzing on those days and even afterwards, for the leftovers. I also teamed up Rescuing Leftover Cuisine to donate our untouched leftover food throughout the city to combat food waste.
  • Slashed corporate spending by 40% by sourcing more cost-effective vendors, negotiating pricing, standardizing snack and supply items and creating a request procedure that detoured unnecessary asks.

Office Manager

HCHK Technologies, Inc
New York, NY
03.2022 - 05.2022
  • Streamlined and simplified office management policies and procedures by meeting with all department leaders and discussing the needs of their respective departments which increased productivity, collaboration and company success.
  • Interviewed several companies to establish new vendors to fulfill various office needs and ensure reliability and cost savings which led to sourcing the best vendors to supply the needs of the company.
  • Remedied consistent issues with the office space by working with building engineers and key vendors resulting in an efficient, optimal and inviting office space for staff, visitors and guests alike.
  • Successfully led and managed both the cleaning and security teams by consistently meeting with them to learn and understand their challenges and needs in order to be successful, which then produced more positive and productive results in their work and overall team morale.
  • Partnered with the HR manager on all things HR, company and staff related by meeting on a consistent basis and discussing various ideas, plans and methods which resulted in a positive turnaround of organizational structure and pride within the company on all fronts.

Office Services Assistant

The Blackstone Group
New York, NY
08.2019 - 03.2022
  • Planned and conducted a very detailed and meticulous on-going, in-office project where for several months I surveyed 40 Blackstone office floors for anything damaged, hazardous, suspicious and of dire security concern and relayed my daily findings to the security department. Those findings in turn led Blackstone to reinvest in its facilities systems and its physical and technological security systems to repair all the items I mentioned in my reports, ensuring a safe and secure workplace for all.
  • Held essential worker status during the Covid-19 pandemic ensuring that office operations continued to operate flawlessly. Created, executed and updated policies and procedures while maintaining strong communication between my team and other stakeholders at all professional levels resulting in continued productivity across all departments and the firm continued to flourish even during that difficult time.
  • I was chosen by the security department of the company to lead and manage a crucial responsibility called "security mail" where I carefully sifted through incoming mail and packages to remove any that seemed suspicious therefore limiting any interaction with the founder of the company.
  • Conducted the daily bank runs and yearly tax document mailings in sync with the finance department, ensuring that very important and high value deposits are made immediately, and very important and crucial tax documents are mailed out ahead of any deadlines, avoiding the company any penalties and/or future financial setbacks.

Facilities Coordinator and Receptionist

Sompo International
New York, NY
09.2017 - 04.2019
  • Inspired a positive office environment through role modeling and effective communication resulting in higher productivity and office wide collaboration.
  • Built and maintained detailed communication with staff of all levels, vendors, building management and building staff ensuring complete transparency and effective follow-ups and plans of action which created a seamless workflow for all.
  • Updated the on-boarding procedures for new staff, which included a supply kit, desk/office set-up, collaborating with IT and HR to ensure requested hardware and names were correct while also providing a detailed, guided tour of the office to create acclimation and familiarity, further fostering great office culture.
  • Created office walk-through profiles to ensure all office equipment was intact and if not, third party vendors were called in, ensuring no mechanical delays or negative impact on productivity.
  • Office snacks and supplies were ordered weekly, paying attention to what staff seemed to prefer, keeping the office culture and morale both positive and productive. Stock rooms were always overtly stocked in case of an emergency and to ensure that items did not run out.

Office Manager and Receptionist

GreenGale Publishing, LLC
New York, NY
03.2015 - 09.2017
  • Created, implemented and trained staff on new office protocols and procedures resulting in smoother, self-managed workflow throughout the office and across the company. Enhanced the fire safety and security procedures per monthly meetings with building managers.
  • As the sole procurement officer, I ensured that all items requested were in need and not wanted, saving the company hundreds of thousands of dollars on unnecessary and ineffective purchases. Responsible for the ordering, management and organization of office supplies and photo shoot equipment.
  • Built and maintained great working relationships with all outside vendors and companies creating an atmosphere of partnership and continued professional, business relationships. Vendor sourcing was also necessary in emergency ordering situations.
  • Assisted HR, IT and the fashion department with conference room set-ups and breakdowns for celebrity interviews, events, meetings and photo shoots providing a presentable and professional workspace catered to various meeting types.
  • Held professional meetings with building management and their staff to address any issues and ways to improve upon them. This created a strong, professional relationship between the building, the firm and I.
  • Planned, organized and executed GreenGale's move-in and move-out process. Move in included office floor set up as well as procedure creation. Move-out included archiving items, returning equipment to third-party vendors, submitting GreenGale items to new owners and ensuring that the office space was completely clean and orderly upon final exit accounting no additional costs and a timely and complete exit.

Education

Bachelors degree - Computer Information Systems

New York City College of Technology
Brooklyn
06-2008

Skills

  • Bilingual (English and Creole)
  • Google Suite
  • Procurement
  • Event Planning
  • Team Leadership
  • Employee Training
  • Project Management
  • Community Outreach
  • Microsoft Office Suite
  • Security Mail Management
  • Security Breach Prevention
  • Mail Sorting and Distribution
  • Data Entry and Management
  • Customer Service and Relations
  • Reception Management and Duties
  • Communication Skills with All Levels
  • Vendor Sourcing, Relations and Management
  • Supply Ordering, Management and Distribution
  • Office Equipment Use, Management and Maintenance

Timeline

Workplace Experience Manager

Huge, Inc
11.2025 - 01.2026

Founder, CEO and Master Shoe Tech

DEADSTOCK CLEANING
05.2023 - Current

Workplace Community Manager

Alloy
05.2022 - 05.2023

Office Manager

HCHK Technologies, Inc
03.2022 - 05.2022

Office Services Assistant

The Blackstone Group
08.2019 - 03.2022

Facilities Coordinator and Receptionist

Sompo International
09.2017 - 04.2019

Office Manager and Receptionist

GreenGale Publishing, LLC
03.2015 - 09.2017

Bachelors degree - Computer Information Systems

New York City College of Technology

COURSES

Fundamentals of Project Planning and Management, Coursera

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