Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Interests
Timeline
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Ashley Hernandez

Fort Worth,TX

Summary

Organized and dependable professional with experience, in customer service, administrative support, and daily operations.

Proven ability to manage multiple priorities, streamline processes, and enhance efficiency while delivering professional and reliable service.

Known for strong time management, attention to detail, and the ability to work effectively under pressure in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Household Operations Manager

Private Household
Fort Worth, TX
01.2013 - Current
  • Organized schedules for family activities, optimizing time management and logistics.
  • Developed systems for inventory management, tracking supplies and household necessities effectively.
  • Scheduled appointments for medical, dental, and self-care needs.
  • Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
  • Increased sales by 15%

Business Operations Lead

Adenium Premium Glass, LLC
Fort Worth, TX
01.2022 - 03.2024

WORK EXPERIENCE:

  • Served as a primary point of contact for clients, providing clear communication regarding service timelines, expectations and updates
  • Coordinated with vendors and suppliers to schedule services and manage materials, and support project timelines.
  • Managed payroll, basic bookkeeping, and payment processing tasks.
  • Responded to phone calls, emails, and customer inquiries in a professional manner.
  • Maintained accurate records and adhered to company procedures.
  • Streamlined operational workflows to enhance efficiency across business processes.
  • Increased customer satisfaction reviews to a 5 star rating

Education

High School Diploma -

University of Charter
Waco, TX
05-2006

Skills

  • Customer service
  • Cash handling & payment processing

    Professional communication

  • (in person, phone, and email) Conflict resolution & problem-solving

    Time management & organization

    Attention to detail & accuracy

    Administrative support

    Payroll processing

Accomplishments

    Drove significant revenue growth, contributing to nearly $800,000 in annual sales while supporting team sales goals.

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Currently working on my Texas Real Estate License

Timeline

Business Operations Lead

Adenium Premium Glass, LLC
01.2022 - 03.2024

Household Operations Manager

Private Household
01.2013 - Current

High School Diploma -

University of Charter