Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

ASHLEY HILL

Murrieta,CA

Summary

Hard-working professional with 15+ years of experience in retail management, visual merchandise and customer service. I understand and value the importance of building a loyal customer base by consistently delivering an elevated customer experience. My managerial approach is proven to be successful by training and developing high performance teams that frequently exceeds company expectations and goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Store Manager

Guess Inc Factory
09.2019 - 07.2023
  • Conducted weekly business analysis and would consistently produce mid-week action plans to ensure my team and I could make necessary adjustments in order to be successful at the weeks conclusion.
  • Generated highly efficient schedules by ensuring all peak hours were covered to the appropriate CPA guidelines while within payroll allocation.
  • Recruited as well and trained and developed high performing teams.
  • Established a KPI development plan for my staff which was then celebrated and implemented by my entire region
  • Leveraged company tools and resources to build exceptional customer relations and a loyal customer base
  • Comp shopped weekly to ensure company promotions were aligned with competitors
  • Significantly improved the stores shrink percentage quickly after being hired. I was able to bring my store from a 5% shrink down to our company goal of less than 1%
  • Became the district LP captain and was accessible to my peers for all asset protection protocols and all shrink related concerns and questions
  • Consistently maintained the best retention in the region

Multi-Store Manager/District Manager In Training

Charming Charlie
04.2012 - 09.2019
  • Overseen district sales and was responsible for sending mid-day business recaps to encourage teams to maximize footsteps to produce more sales
  • Resolved customer complaints and concerns
  • Hosted weekend rally calls to encourage and motivate the district
  • Developed personalized Individual development plans for all staff members
  • Trained, developed and recruited staff for stores in my location
  • As the district visual lead I also traveled to other locations to help coach other teams on how to visually merchandise and maintain their stores.

Key Holder

Wet Seal
08.2011 - 04.2012
  • Completed opening and closing procedures
  • Motivated team to hit their personal selling goals
  • Maximized all footsteps while running hourly segments
  • Delegated tasks amongst staff to ensure store was ran efficiently and all expectations were met

Education

Diploma -

Mira Mesa High
San Diego
06.2010

Skills

    • Training and developing high performance teams
    • Leveraging company tools and business acumen to maximize footsteps and sales
    • Elevated comprehension of asset protection and shrink
      • Driving results by conducting extensive business analysis and implementing strategy action plans
      • Visual excellence

References

Samantha Handley

Peer at Charming Charlie

(951)445-6559


Deanna Taylor

My Co Manager with GUESS Inc.

(760)413-0303


Bobby Michael

District Manager at GUESS Inc.

(702)465-9808

Certification

  • Certified Bridal Consultant/ Wedding Planner, Ashworth - 2010

Timeline

General Store Manager

Guess Inc Factory
09.2019 - 07.2023

Multi-Store Manager/District Manager In Training

Charming Charlie
04.2012 - 09.2019

Key Holder

Wet Seal
08.2011 - 04.2012

Diploma -

Mira Mesa High

Similar Profiles

CREATE PROFILE
ASHLEY HILL