Ashley L. Witherspoon
Stafford
Summary
Highly organized Client Service Specialist possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service in the trade show business.
Overview
19
19
years of professional experience
Work History
Client Services Specialist
Informa Markets
05.2023 - Current
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Attendance Secretary
Mill Valley High School
04.2021 - 11.2021
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Documented visitor sign-ins and notify staff or department upon arrival.
- Answered phone calls and messages from parents concerning attendance.
- Reviewed absences and tardy reports for each class period as reported by teachers
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Assisted coworkers and staff members with special tasks on daily basis.
Executive Administrative Assistant
Seaboard Foods
07.2016 - 08.2018
- Sales support for retail department; responsible for processing all orders timely and accurately
- Maintained all USDA reports for export, retail and food service daily
- Perform other duties as requested; special projects, team building events
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Parental Leave
Parental Leave
04.2013 - 07.2016
Student Loan Advisor/administrator
Wright International Student
07.2012 - 04.2013
- Manage high volume of internal and external calls
- Provide exceptional customer service
- Achieve targeted goals for providing Deferment and Forbearance for students
- Perform administrative duties by managing multiple deadlines and prioritizing work
Regional Administrative Assistant
Waddell & Reed, Inc
04.2011 - 04.2012
- Provide executive support to the Regional Vice President who is responsible for 10 states
- Effectively communicate and consult with staff to ensure timely follow up on information needed in order to ensure deadlines are complete
- Schedule travel arrangements and complete expense reporting reports
- Manage high volume of internal and external calls
- Managing multiple deadlines and prioritization of work
- Utilized programs: Microsoft Word, Excel, PowerPoint, Concur, Esuite, Esource, Core, Web Ex
- Scheduled office meetings and client appointments for staff teams.
Guest Services, Bartender, Waitress
Johnny’s Tavern
06.2006 - 04.2011
- Responsible for providing outstanding guest services
- Responsible for good operation of a bar, receipt and inventory accountability
- Assisted in opening up new store and training associates
- Received recognition award from Owners "Outstanding Performance and Making a Difference" in appreciation of training efforts
Education
Olathe South High School, Johnson County Community College
Skills
- Computer knowledge with Microsoft Word, Excel, PowerPoint, Outlook, Publisher, MS Skype
- Work productively as an individual and in a team environment, self starter, dependable and quick learner
- Solid written and oral communication skills
- Strong negotiator, organization, interpersonal skills with the ability to prioritize multiple tasks with multiple deadlines
- Travel coordinator
- Office administration
- Client relationship building
- Cross-functional coordination
- Strong interpersonal skills
- Customer support
Timeline
Client Services Specialist
Informa Markets
05.2023 - Current
Attendance Secretary
Mill Valley High School
04.2021 - 11.2021
Executive Administrative Assistant
Seaboard Foods
07.2016 - 08.2018
Parental Leave
Parental Leave
04.2013 - 07.2016
Student Loan Advisor/administrator
Wright International Student
07.2012 - 04.2013
Regional Administrative Assistant
Waddell & Reed, Inc
04.2011 - 04.2012
Guest Services, Bartender, Waitress
Johnny’s Tavern
06.2006 - 04.2011
Olathe South High School, Johnson County Community College
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