Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Ashley M. King

Ashley M. King

Louisville,Ky

Summary

Committed customer service expert with 5 years of experience serving a variety of customers in many different settings. Detail-oriented professional with excellent communication and multi-tasking skills. Accomplished at meeting deadlines with exceptional time-management skills. Excited for the opportunity to work with a new customer base.

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Overview

5
5
years of professional experience

Work History

Delivery Associate

SRM Transport Services
Shepherdsville , KY
10.2022 - Current
  • Completed on-time deliveries of up to 160 packages daily for Amazon, safely driving Amazon company van.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated customer complaints, requests and feedback to company management .
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Package Handler

Fed Ex Ground
Louisville, KY
02.2022 - 10.2022
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed and loaded packages into correct trucks.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Installed protective devices on or around products to prevent damage during transport.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Handled inventory control and cycle counting procedures.

Learning Ambassador

Amazon
Shepherdsville, KY
09.2020 - 05.2021
  • Created, collected and recorded data on new- hires progress to determine next steps and appropriate placement within warehouse.
  • Explained rules and policies that new associates follow when working at an Amazon site.
  • Answered questions and provided guidance to new associates in relation to their path.
  • Performed daily audits on new hires to check progress and suggest areas of improvement.
  • Identified and reported employee misconduct to management.

Sole Proprietor

Lularoe
Louisville, KY
10.2018 - 09.2020
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Optimized team hiring, training and performance.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Closing Coordinator

Homepage Realty
Louisville, KY
05.2016 - 01.2018
  • Contacted appropriate agencies to complete searches, order records and obtain documents.
  • Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
  • Maintained checklists of required documentation and open issues affecting closings.
  • Audited prequalifying loan documents, noted issues and pursued resolutions in order to facilitate loan approval processes.

Education

HS-Diploma -

Newport High School
Newport, KY

Skills

  • Route Logs
  • Shipping and Receiving
  • Package Pickup and Delivery
  • Order Picking and Processing
  • Customer Experience
  • Critical Thinking
  • Inventory Records
  • Merchandise Tracking
  • Delivery Verification
  • Computer Competency
  • Inventory Control Procedures
  • Location Mapping Software
  • Daily Log Maintenance
  • Inventory Accuracy
  • Route Deliveries
  • Supply Chain Improvement
  • Warehousing Functions
  • Conflict Mediation
  • Product Promotion
  • Customer Consulting
  • Service Standard Compliance
  • Brand Representation
  • Quality Control
  • Product Organization
  • Store Maintenance
  • Recordkeeping Strengths
  • Merchandise Orders and Exchanges

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

We can easily forgive a child who is afraid of the dark. The real tragedy of life is when men are afraid of the light.
Plato

Timeline

Delivery Associate

SRM Transport Services
10.2022 - Current

Package Handler

Fed Ex Ground
02.2022 - 10.2022

Learning Ambassador

Amazon
09.2020 - 05.2021

Sole Proprietor

Lularoe
10.2018 - 09.2020

Closing Coordinator

Homepage Realty
05.2016 - 01.2018

HS-Diploma -

Newport High School

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Ashley M. King