Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley M. Pinter

Schnecksville,PA

Summary

Currently, an Inside Sales Account Manager at Messer Americas. Experience in fast paced, high stress work environments which demand organizational skills, problem solving skills, building strong interpersonal relationships, with the ability to successfully manage multiple customers throughout the West Region.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inside Sales Account Manager

Messer Americas
11.2022 - Current
  • Responsible for ensuring achievement of revenue and profit objectives for assigned territory
  • Provides service and sales support for Individually managed and outside managed accounts by coordinating services, developing, prospecting, and managing new and existing business, by utilizing Messer Pro Sales Process
  • Maintain customer relationships and maximize profitability through deep understanding of customer value and territory structure, including competitive landscape, industry value creation opportunities, and individual passion to win
  • Customer acquisition, satisfaction, and retention
  • Prospects and generates leads to develop new business, including a blend of cold calls, Inbound and Outbound marketing activities, internal/external sources, and additional use at existing customers
  • Assist to resolve Non-Compliant Customer Sites to meet Messer Safety standards
  • Ensure safe, respectful, and environmentally sound business practices throughout the Sales organization.

Distribution Planner

Messer Americas
10.2020 - 11.2022
  • Responsible for scheduling customers located within the Delta, Lima, Washington area which include multiple products: Nitrogen, Oxygen, Crude Argon, and Carbon Dioxide
  • Collaborates and effectively communicates concerns within the distribution team, including supply chain, local management, sales, and distribution management to provide outstanding customer service
  • Recognizes and implements ways to improve rapport between distribution planning, drivers, and customers
  • Monitor alerts and changes that may occur with my customers and ensure deliveries are properly scheduled to maximize utilization of delivery and payload
  • Assist in the training of new employees, introducing them to Messer's multiple systems and providing material needed to succeed.

Corrections Supervisor

Northampton County Department of Corrections
05.2018 - 10.2020
  • Assigns, schedules, and supervises work of Corrections Officers daily
  • Regulates post assignments and scheduling based off hours worked, mandated time, and performance metrics
  • Receives daily activity schedules and determines level of coverage required to ensure inmate safety and security
  • Adjusts schedules when necessary, according to circumstantial changes or when immediate action is necessary
  • Prepares daily end of shift reports of prominent events during the shift; prepares special reports, drafts correspondence, and performs related administrative duties
  • Subject Matter Expert/Manager of Kronos Application which is being developed to provide a more efficient scheduling system
  • With the capabilities to streamline employee use and payroll services
  • Determines nature and cause of institutional problems and takes corrective actions or suggests longer term changes in procedures or operations.

Corrections Officer

Northampton County Department of Corrections
01.2014 - 05.2018
  • Monitored inmate activities, including both supervision and interaction with inmates
  • Processed paperwork daily, completed required reports and forms according to protocol and daily workflow
  • Interacted with the public via telephone or face to face to schedule, plan, and coordinated activities with outside agencies and internal county personnel
  • Advanced skillset using JMS, Jail Management computer system, as well as Microsoft Suite products
  • Trained within the Central Control location
  • Ability to run the operation of the gates and doors throughout the institution via computer and monitors
  • Recognized for the ability to multi-task in a fast-paced setting.

Mental Health Technician III

KidsPeace
05.2011 - 12.2013
  • Aided children suffering with issues ranging from aggression, depression, self-mutilation, anger management, conduct disorder and those struggling with suicide
  • Assisted children to complete their treatment plan in a successful manner in order to be reintegrated back into the community
  • Supervised shifts when Supervisors were not scheduled or available
  • Assisted in training new employees on policy and procedures.

Education

Bachelors of Liberal Arts and - Science: Criminal Justice, Sociology

Kutztown University of Pennsylvania

Skills

  • Customer relationship management
  • Effective communication
  • Goal-oriented mindset
  • Team collaboration
  • Self-motivation
  • Database Management
  • Partnership Development
  • Contract Negotiation
  • Market Knowledge
  • Territory Management
  • Product knowledge
  • Attention to detail
  • Active listening

Certification

Advanced understanding in Microsoft Office suite of products Received a Meritorious Service Award (2020) and Life Saving Award (2019). Certified CPR and First Aide instructor. Certified QPR Gate Keeper. Suicide Prevention Training in PA.

Timeline

Inside Sales Account Manager

Messer Americas
11.2022 - Current

Distribution Planner

Messer Americas
10.2020 - 11.2022

Corrections Supervisor

Northampton County Department of Corrections
05.2018 - 10.2020

Corrections Officer

Northampton County Department of Corrections
01.2014 - 05.2018

Mental Health Technician III

KidsPeace
05.2011 - 12.2013

Bachelors of Liberal Arts and - Science: Criminal Justice, Sociology

Kutztown University of Pennsylvania

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Ashley M. Pinter