Eli Chaves
Hillsborough
Summary
Dynamic Inside Sales Account Manager with a proven track record at Oticon, skilled in sales strategy development and customer relationship management. Expert in analyzing data to drive revenue growth and enhance client satisfaction. Adept at negotiating contracts and collaborating across teams to implement effective promotional campaigns.
Overview
7
7
years of professional experience
Work History
Inside Sales Account Manager
Oticon
Somerset
07.2021 - Current
- Conducted cold calls to generate new business leads.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Maintained and updated customer database with contact details and sales interaction history.
- Supported sales team members to drive growth and development.
- Developed and implemented effective sales strategies to increase revenue.
- Negotiated contracts between customers and vendors while adhering to company policies regarding pricing structures.
- Scheduled regular team meetings to discuss current projects, provide updates on progress and share best practices.
- Collaborated with marketing and development departments for effective sales.
National Account Specialist
Sivantos
Piscataway
11.2017 - 07.2021
- Supported sales team members to drive growth and development.
- Analyzed customer data to identify trends and develop solutions for increasing revenue growth.
- Collaborated with marketing team to create promotional campaigns for each account.
- Connected with current customers to assess satisfaction, determine needs, and offer new services.
- Ensured compliance with company policies, procedures, and regulations when working with national accounts.
- Oversaw changes and coordinated change orders and contract reviews.
Education
High School Diploma -
Somerset County Vocational & Technical High School
Bridgewater, NJ06-2009
Skills
- Sales strategy development
- Data analysis
- Customer database management
- Sales pitch development
- Customer relationship management
- National accounts
- CRM software
- Territory management
Affiliations
- Graphic Artist
- Hiker
- Dog Lover
Accomplishments
- 2025 Leader in Promotional Campaigns
- 2023 Region of the Year
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Inside Sales Account Manager
Oticon
07.2021 - Current
National Account Specialist
Sivantos
11.2017 - 07.2021
High School Diploma -
Somerset County Vocational & Technical High School