Ashley Michael Epstein
Portland,Oregon
Summary
Team leader with experience in customer service, staffing coordination, and conflict resolution. Known for strong decision making, attention to detail, and smooth shift operations.
Overview
5
5
years of professional experience
Work History
Service Leader
Chipotle
Beaverton, Oregon
01.2025 - Current
- Resolved staffing transitions between shifts, optimizing team placement on the floor to enhance customer experience.
- Led interviews to select candidates, building effective teams that enhanced operational performance.
- Coordinated with distributors to maintain accurate supply levels, supporting uninterrupted service delivery.
Waitress
Helvetia Tavern
Hillsboro, Oregon
06.2022 - 09.2024
- Cultivated strong interpersonal skills through daily interactions with the team and customers, fostering a positive dining experience.
- Demonstrated quick thinking and problem-solving skills, addressing customer concerns promptly to ensure satisfaction.
- Operated within a fast-paced work environment, effectively multitasking to meet customer needs and enhance service delivery.
Lab Assistant
Labuda Lab
Eugene, Oregon
09.2021 - 06.2022
- Executed instructions to enhance lab operations, creating formulas, solutions, and media for the lab team.
- Operated autoclaves to uphold standards and ensure optimal equipment health.
- Ensured lab equipment was sanitized to maintain a sterile environment. and maintained sterile workspaces.
Education
Bachelor of Arts - Political Science And English
University of Oregon
Eugene, OR06-2025
Skills
- Staff interviewing
- Team management
- Team leadership
- Customer service
- Conflict resolution
- Decision making
- Strong attention to detail
- An apt ability to analyze documents and extract necessary information
- Effective communicator
Accomplishments
- Captain Planet Foundation Grant-- Awarded $1,100 to continue the development of the Bethany Elementary Learning Garden.
- Bloodsoe and Campbell Award-- Earned for a dedication to peers and advocacy inside and outside of the classroom.
- Josh Miller Scholarship-- Awarded for my dedication and betterment of the theatre troupe.
Affiliations
- Member, University of Oregon Legislative Scholars-- A student group dedicated to understanding our political environment and how to better it.
- Lead Singer, Housekeeping-- Planning and organizing 500+ person events.
Timeline
Service Leader
Chipotle
01.2025 - Current
Waitress
Helvetia Tavern
06.2022 - 09.2024
Lab Assistant
Labuda Lab
09.2021 - 06.2022
Bachelor of Arts - Political Science And English
University of Oregon