Derek Zelazoski
crystal lake,Illinois
Summary
Adaptable service leader with a track record in customer service and team collaboration. Known for effective problem solving and conflict resolution, dedicated to enhancing service quality and operational efficiency.
Overview
1
1
Language
5
5
years of professional experience
Work History
Service Leader
Chipotle
crystal lake, Illinois
10.2024 - Current
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Trained new team members on food preparation and safety protocols to ensure compliance and efficiency.
- Facilitated communication between team members to enhance workflow efficiency.
- Assisted with inventory management to optimize stock levels and reduce waste.
- Assisted with inventory management to maintain stock levels and minimize waste.
- Performed customer service duties, including greeting customers, answering questions, and resolving complaints to enhance customer experience.
Host
IHOP
Crystal Lake, IL
07.2021 - 12.2022
- Greeted guests warmly and guided them to their tables.
- Managed waitlists effectively to optimize seating arrangements.
- Answered phone calls and assisted with reservations promptly.
- Coordinated with servers to ensure smooth dining experiences.
Education
Associate of Arts - Criminal Justice
McHenry County College
Crystal Lake, IL06-2028
Skills
- Inventory management
- Order fulfillment
- Team management
- Customer service
- Staff training
- Stock control
- Conflict resolution
- Staff coordination
- Team collaboration
Languages
English
Full Professional
Timeline
Service Leader
Chipotle
10.2024 - Current
Host
IHOP
07.2021 - 12.2022
Associate of Arts - Criminal Justice
McHenry County College