ASHLEY RANDALL
Dickinson,TX
Summary
Determined Health Science student with strong communication,problem solving, and listening skills. Seeking a career as an occupational therapist to positively contribute a change in the way health care providers are viewed. Experienced in providing excellent customer service. Individual comfortable working in fast-paced environments and under pressure. Certified Patient Care Technician with experience in providing compassionate care.
Overview
2
2
years of professional experience
Work History
Waitress Trainer/Bartender
Vintage Crown
2023.03 - 2023.07
- Effectively conveyed information between kitchen staff, management, and waitstaff
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary
- Managed cash handling duties responsibly
- Performed opening and closing duties, setting up for incoming shift, and taking inventory
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Served high customer volumes during special events, nights, and weekends
Ticket Salesperson/Retail Assistant/Guest Service Attendant
Lagooonfest Texas
2021.05 - 2021.08
- Verified customer identification to capture correct information for reservation
- Provided information regarding scheduling, ticket prices, and directions to platforms
- Handled stressful situations professionally and multitasked with ease
- Processed credit card payments
- Communicated with management to resolve escalated concerns with service or account payments
- Kept working space organized, clean, and free from hazards
- Organized merchandise for sales floor
- Maintained strong knowledge of all available products and services
- Issued refunds for inconvenient weather conditions, system errors, and unwanted items
- Contributed to special events by ensuring timely execution of all tasks required before, during, and after each event took place
Education
Bachelor of Health Science -
Sam Houston State University
Huntsville, TX2026
No Degree -
College of The Mainland
Texas City, TXHigh School Diploma -
Dickinson High School
Dickinson, TX05.2023
Skills
- Computer literacy
- Customer service
- Leadership
- Problem solving
- Critical thinking
- Patient vitals
- Interpersonal Skills
- Time management
- Information literacy
- Active listening skills
- Adaptability
- Communication skills
Certifications
- Patient Care Technician Certification (National Healthcare Association) 2023
- CPR (American Red Cross) 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress Trainer/Bartender
Vintage Crown
2023.03 - 2023.07
Ticket Salesperson/Retail Assistant/Guest Service Attendant
Lagooonfest Texas
2021.05 - 2021.08
Bachelor of Health Science -
Sam Houston State University
No Degree -
College of The Mainland
High School Diploma -
Dickinson High School
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