Ashley Riedel
Brunswick
Summary
Highly adaptable individual bringing 10 years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle
Brunswick, GA
07.2022 - Current
- Making sure great tasting, high quality food is served
- Helping to resolve food quality issues
- supporting food safety which includes the following handwashing and glove changes, monitoring time and temperatures on the line, monitoring secondary shelf lives, ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed and helping with places, and scanning truck in
- Helping to resolve customer incidents and working to ensure positive customer experiences
- helping to monitor crew breaks, shift changes, shift meeting, and line schedules
- developing and cross training all front of the house crew
- Assisting with crew performance reviews
- Developing future service leadrers
- Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsbility ,and office paperwork
- Ensuring officce equipment remins in working order and making sure office supplies are ordered as necessary
- Ensuring the proper quantity of supplies are available as needed
- Ensuring the Daily Maser Cleaning schedule is followed
- Making sure all eco sure and health deparetment codes and followed
Crew Memeber
chipotle
Newport News , VA
04.2013 - 01.2018
- Cleaning the work station, including sweeping and moping the floors, cleaning equipments, removing trash from the dining room, and bathrooms, wiping down tables, chairs
- making sure food is prepared correctly according to company standards
- maintaning food safety standards by following proper food handling procedures
- providing customers with information about menu items and answering questuins about ingredients other topics
- handling cash transactions at the register or making changes for customers
- preparing food such as chopping vegetables or weghing meats
- preparing food orders in advance by cutting vegetables, assembling ingredients, and preparing other items need for later steps in the process
- presenting customers with electronic devices that allow them to choose menu items and pay for their orders online
- serving food to customers in a line and working togeather as a team
Packer
smithfield foods
Smithfield , VA
06.2008 - 07.2009
- checked and inspected all boxes,food items to ensure no expire, mold, bugs, or damaged
- inspected and made sure labeling was correct
- made sure weighs were right
- check orders to make sure quanitys were correct
- kept area cleaned and stocked at all times
- ensured food meet right temperatures and food safety rules and codes were followed
- stood in one spot for peroids of times
- worked in cold and hot temperature
- worked with gloves, jackets,glasses and hard hats at all times
- lifted up, pulled and or pushed to 45-50 lbs
Education
GED -
YH THOMAS
NEWPORT NEWS VA05-2015
Skills
- team work
- attetion to details
- commuiction
- food prepping
- food safety
- culinary skills
- time management
- leadership
- self motivation
- adaptablity
- problem solving
- creativity
- work ethic
- customer servies
- money handling
Certification
- servsafe
Timeline
Service Leader
Chipotle
07.2022 - Current
Crew Memeber
chipotle
04.2013 - 01.2018
Packer
smithfield foods
06.2008 - 07.2009
GED -
YH THOMAS