Ashley Wintters
Grand Saline,Texas
Summary
Versatile professional with broad skillset acquired through diverse roles in various industries. Well-versed in troubleshooting, project management, customer service and team collaboration. Draw on wide-ranging experience to adapt quickly in fast-paced environments and deliver impactful solutions to challenges.
Overview
18
18
years of professional experience
Work History
PreK Teacher
Crossroads Church
Canton
2024.05 - Current
- Teaching Bible lessons to the PreK children present.
- Interacting with multiple children simultaneously on various educational levels.
- Established and enforced rules for behavior and procedures for maintaining order in the classroom.
- Communicated regularly with parents regarding their child's progress.
Pampered Chef Consultant
Remote
2022.03 - Current
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Followed up on customer requests or concerns in a timely manner.
- Identified opportunities to increase sales through cross-selling techniques.
- Assisted customers with product, promotion and policy information.
- Collaborated with team members to develop new marketing strategies.
- Provided customer service support by answering questions about product usage and availability.
- Tracked customer contact information using a database system.
- Resolved customer complaints in a professional manner while maintaining a positive attitude.
Front of House Manager
The Kneady Woman Bakery
Canton
2023.10 - 2024.02
- Organizing and keeping track of inventory.
- Interacting with customers and running the cash register.
- Running the grill and filling customer orders in a timely manner.
- Implemented new procedures to streamline workflow within the bakery.
- Monitored quality assurance of all products produced in the bakery.
- Resolved customer complaints regarding product quality or pricing issues promptly.
- Provided guidance and support to staff members when needed during busy periods or special events.
Medical Transcriptionist
Bluebird Hill Transcription
Remote
2019.11 - 2024.02
- Transcribe daily X-ray, MRI, and other study results as dictated by the physician.
- Ensured proper formatting of transcribed documents according to physician standards.
- Updated database information with newly transcribed documents on a regular basis.
- Efficient in transcription software and equipment to work from home.
Legal Assistant
Law Offices of Joshua Wintters & Associates
Canton
2006.11 - 2018.12
- Greeted clients upon arrival at office and provided assistance as needed.
- Answered phones promptly while providing courteous customer service.
- Scanned physical documents into electronic format for storage in a secure database system.
- Maintained client confidentiality in all matters.
- Organized exhibits for trial proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Ordered materials needed by attorneys throughout the duration of a case.
- Maintained inventory levels of office supplies necessary for day-to-day operations.
- Ensured that all paperwork was properly filed according to established procedures.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Assisted with document production and deposition preparation.
Education
Bachelor Degree - Accounting
University of Central Arkansas
2005-08
Skills
- Customer Service
- Organizational Skills
- General Ledger Accounting
- Time Management
- Problem-solving
- Data Entry
- Billing
- Filing
- Receptionist
- Appointment Scheduling
- Consultative Sales
- Inbound and Outbound Calling
Timeline
PreK Teacher
Crossroads Church
2024.05 - Current
Front of House Manager
The Kneady Woman Bakery
2023.10 - 2024.02
Pampered Chef Consultant
2022.03 - Current
Medical Transcriptionist
Bluebird Hill Transcription
2019.11 - 2024.02
Legal Assistant
Law Offices of Joshua Wintters & Associates
2006.11 - 2018.12
Bachelor Degree - Accounting
University of Central Arkansas
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