Secretary with over 4 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Adept at office administration and customer service, I significantly enhanced operational efficiency at Bales Smog And Tune. My expertise in document management and my commitment to maintaining confidentiality streamlined business processes. With strong organizational skills and a knack for clear communication, I consistently improved service quality and workplace productivity.
Overview
4
4
years of professional experience
Work History
Secretary
Bales Smog And Tune
05.2020 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained office supplies inventory by checking stock and ordering new supplies.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
High School Diploma -
Monache Highschool
960 N Newcomb St, Porterville CA, 93257
05.2020
Skills
Customer Service
Verbal and written communication
Office Administration
Organization
Cleaning and sanitation
Monitoring
Classroom Management
Patience and Empathy
Moral Values Education
File Management
Document Preparation
Record preparation
Critical Thinking
Data Entry
Clear Communication
Recordkeeping
Document and File Management
Volunteer watching kids
In middle school I volunteered to read books to kindergartners engaging in reading comprehension skills, social skills, and fast- motor skills.
I volunteered/volunteer at my church to help and work at VBS, I monitored, taught, and engaged with children in dance, art, and literature.
In 2018 I volunteered to watch toddlers, newborns, and elementary levels. We do art, dance, snacks, crafts, and socialize to learn and share new skills.