Detail-oriented hospitality professional with strong communication and organizational skills. Excels in managing multiple responsibilities in fast-paced environments while maintaining high service standards. Skilled problem-solver focused on process improvement and team support, contributing to a positive work environment and achieving company goals.
Work History
Bartender & Key Holder
6 Years 11 Months
The Craft Bar - Destin | 09.2019 - Current
Executed opening and closing duties, including printing sales reports and managing end-of-day closing deposits.
Upsold menu items to customers, increasing per sale revenues and contributing to overall profit margins.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Cultivated relationships with repeat customers through friendly conversation and memorization of drink orders, enhancing customer loyalty.
Property Manager
1 Year
My Destin Beach Vacation | 02.2025 - 02.2026
Managed all guest communications to ensure positive experiences and address inquiries or issues needing to be resolved promptly.
Analyzed market trends to optimize pricing strategies, maximizing occupancy rates and revenue generation.
Provided exceptional customer service through clear communication channels such as messaging, email, phone calls, or in-person meetings when necessary.
Conducted regular inspections of both the interior and exterior of properties for damage.
Seasonal Bartender
7 Months
Sandbar at Silver Shells Resort | 03.2022 - 10.2022
Maintained fully stocked bar with liquors, juices, and garnishes to ensure efficient drink service.
Confirmed customer compliance with drinking age requirements by thorough review of photo identification.
Executed regular cleaning and sanitization of bar area, beer lockers, refrigeration, and storage to uphold health standards.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Leasing Agent
8 Months
The Preserve at Henderson Beach | 08.2018 - 04.2019
Utilized Yardi to track financial transactions and manage rental applications for accurate record-keeping.
Recruited new residents through targeted website advertising and strategic marketing initiatives to increase occupancy.
Analyzed advertising effectiveness by researching market competition in local area to optimize marketing strategies.
Toured property with prospective tenants and provided a wealth of information in regards to its key features.
Server & Bartender
2 Years 11 Months
Brotula's Seafood House & Steamer | 04.2015 - 03.2018
Served food and beverages promptly, prioritizing customer satisfaction and needs.
Created welcoming atmosphere for guests as first point of contact, enhancing overall dining experience.
Served food and beverages promptly with focused attention to customer needs.
Executed opening, closing, and shift change duties to maintain restaurant operations and prepare teams for customer service.